Manager, Ticketing – Combat Sports & Golf
Job Overview:
The Manager, Ticketing – Combat Sports & Golf will lead ticketing operations for fast-paced, high-profile live events across these two dynamic verticals. This role requires meticulous attention to detail, quick decision-making, and cross-functional coordination to deliver successful event setups, pricing execution, and inventory management. The ideal candidate thrives in a deadline-driven environment and can pivot and prioritize with ease.
Key Responsibilities:
- Event Setup & Execution:
- Build and launch ticketed events in the POS system in coordination with internal and external stakeholders.
- Translate partner requirements into executable configurations in the POS.
- Maintain accurate and timely documentation for all event setups.
- Inventory Oversight:
- Monitor and update real-time inventory across channels, ensuring parity between partner communication and internal platforms.
- Identify and resolve inventory or access issues rapidly, especially in the lead-up to onsales and event day.
- Pricing Strategy Support:
- Execute approved pricing plans and suggest adjustments based on sales performance and market conditions.
- Monitor marketplace trends and contribute feedback to cross-functional pricing discussions.
- Reporting & Analysis:
- Track event sales and yield trends across combat and golf verticals.
- Deliver regular updates on inventory status and pricing performance.
- Flag revenue risks and propose mitigations.
- Cross-Functional Partnership:
- Serve as the day-to-day ticketing point of contact for combat and golf partners, including UFC, WWE, and others.
- Liaise with sales, marketing, and product teams to align onsales, promotions, and channel distribution.
- Collaborate with guest services and fulfillment teams to ensure seamless customer delivery.
Qualifications:
- Bachelor’s degree or equivalent experience in ticketing, event management, or sports business.
- 2–4 years of relevant work experience; sports or entertainment background strongly preferred.
- Proficiency with POS systems and Excel; experience with Asana or Smartsheet is a plus.
- Strong operational skills with the ability to execute quickly and accurately under pressure.
- Comfortable navigating ambiguity and shifting partner demands.
Average salary estimate
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