External Case Manager

Overview

Select Specialty Hospital - Willingboro

External Case Manager / Clinical Liaison - Center City Philadelphia Territory 

• $70k - $100k Salary Range, based on experience. 
• $10,000 Sign-On Bonus! 
• Uncapped Monthly Bonus Incentives
• Full-time: Monday-Friday 8-5pm

Who We Are

At Select Specialty Hospital, a division of Select Medical, we care for chronically and critically ill or post-ICU patients who require extended hospital care. Select Medical employs over 54,000 people across the country and provides quality care to approximately 100,000 patients each and every day across our four divisions.

Responsibilities

What an External Case Manager/ Clinical Liaison Does

You’ll be a champion of The Select Medical Way, which includes: putting the patient first, helping to improve quality of life for the community in which you live and work, developing and exploring new ideas, providing high-quality care and doing well by doing what is right.

A day in the life

You’ll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals through fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you’ll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-ICU care.

Key Responsibilities:

• You will work with physicians, discharge planners and patient's families to plan the best continuum of care after an ICU or post-surgical stay by utilizing your strong clinical background, payer knowledge and problem-solving skills.
• Perform clinical assessments of referred patients, then counsel with patient's families to assist them in making the best care decisions for their loved one.
• Partner with hospital case managers and physicians to create a smooth pre-admissions and transfer processes through removing payer-related and operational barriers for the patients getting into our highly effective level of care.

Qualifications

What we're looking for in an External Case Manager/ Clinical Liaison:

Required Skills:

• Registered Nurse (RN) or Respiratory Therapist (RT) License.

• Will consider other designations upon further review.
• Ability to complete clinical assessments of medically complex patients.

Preferred skills that will make you a successful Clinical Liaison:

• Demonstrated success in patient advocacy.
• Superior communication and relationship building skills.
• Prior healthcare marketing or business development experience is preferred, but extensive training is provided on this piece.

Additional Data

Why Join Us:

• Start Strong:Extensive and thorough orientation program to ensure a smooth transition into our setting.
• Recharge & Refresh:Generous PTO to maintain a healthy work-life balance
• Your Health Matters:Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future:Company-matching 401(k) retirement plan, as well as life and disability protection
• Ease The Burden:Company paid parking
• Your Impact Matters:Join a team of over 44,000 committed to providing exceptional patient care

Equal Opportunity Employer, including Disabled/Veterans.