ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Partners with assigned departments’ managers and FP&A analytics team members to determine anticipated business volumes. Observes department activities to ensure thorough understanding of staffing needs and opportunities. Creates schedules according to needs of the enterprise’s business operations, adjusting staffing levels based on anticipated demand, and accounting for such factors as special events, large party reservations, and table and slot tournaments. Maintains compliance with scheduling policies, including those applicable to departments covered by collective bargaining agreements. Analyzes staffing data provided by assigned departments and Casino Finance team and makes appropriate recommendations to Centralized Scheduling Supervisor and FP&A management.
2. Tracks assigned department productivity daily. Approves and corrects times, monitors daily departmental time reports, and adjusts job/department codes as necessary. Takes call-ins, performs PTO, LOA, Attendance, Payroll, FMLA and other administrative support duties.
3. Performs other duties as assigned to support the efficient operation of the department.
EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS
• High School Diploma required.
• Bachelor’s degree preferred.
• Minimum two (2) years prior related experience in staff planning; or minimum two (2) years operational experience preferred in hospitality, food & beverage, gaming, and/or casino operations required.
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
• Strong understanding of mathematics and statistical analysis.
• Proficient in all Microsoft Office programs, particularly Access, Excel, and Word.
• Prior experience with scheduling software such as Virtual Roster preferred.
• Possess interpersonal skills appropriate to deal effectively with all business contacts.
• Employee must have experience demonstrating the utmost discretion and confidentiality as they will have access to confidential information including, but not limited to: customer contact information, customer financial data, and organizational financial data.
REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS
• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• Select One of the Following:
o Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.
PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT
The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.
• Primary work environment is in a climate-controlled office setting.
• Work requires travel to attend meetings, trade shows, and conferences.
• Incumbents may be required to work evening, weekend and holiday shifts.
• Must be able to work in a fast-paced, high-demand environment.
• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
• Sedentary work: involves sitting most of the time. Constantly operates a computer and other
office productivity machinery, such as a calculator, copy machine, and computer printer.
• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.
• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings,
via videoconference and over the telephone.
• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.
• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
• The employee may be exposed to fumes or airborne particles including secondhand smoke.
Reasonable accommodation will be made in compliance with all applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
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