Senior Specialist, HR Program Management (Communication and Engagement)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, HR Program Management (Communication and Engagement)

Overview:
The Global Business Solutions Center (GBSC) is looking for a Senior Specialist to drive communications and engagement with our programs, services, and technology. You will interact with employees from all Mastercard functions and locations. The ideal candidate has:
• An ability to facilitate change with elegant design and crisp communications
• Experience developing and executing communication plans for transformation projects
• A passion for branding and storytelling

Role:
• Write, film, edit and guide production of content for multi-platform internal communications vehicles (e.g., corporate intranet, newsletters, videos, blogs, email announcements, webcasts)
• Independently develop content using a clear and concise writing style that is appropriate to audience
• Track and report internal metrics for audience engagement
• Create infographics and other visual communications materials to tell compelling stories and facilitate change
• Drive change with large-scale transformations across multiple geographies and functions

All About You:
• Strong communicator, both in written and verbal form, with the ability to translate the complex into clear and relatable stories that inspire change
• Ability to develop and maintain high quality relationships across leadership levels
• Experience building change plans, communication plans, and presentations
• Strong graphic design and visual communications skills
• Always looking for potential solutions to solve problems
• Ability to develop, track, and interpret metrics
• Experience with or knowledge of Finance a plus
• Change management certification a plus

Pay Range
O'Fallon, Missouri: $78,000.00 - $121,000.00

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges