Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Provider Success Manager (Remote) image - Rise Careers
Job details

Provider Success Manager (Remote)

Company Summary


Empassion is one of the most impactful and exciting start ups in healthcare. We are focused on improving the experience and lowering costs for seniors at the end of life. Specifically, we provide palliative and hospice care for seniors with serious illness and high risk of an over-medicalized death. This population is highly neglected in the current market. Empassion clients are payers and risk-bearing entities and we work with community palliative and hospice partners to deliver superior outcomes. We are live today across 44 states and are growing rapidly.


$110,000 - $135,000 a year
Provider Success Manager

Empassion is on a mission to radically improve serious illness care. We are building the largest, most effective palliative and hospice care provider network in the country, and we're looking for a Provider Success Manager who can drive measurable impact—not just by expanding relationships, but by changing behavior across entire healthcare organizations.


Why this role matters 

This isn’t a traditional account management role. At Empassion, success means driving clinical performance, engaging in direct, high-stakes conversations with providers, and influencing outcomes across clinical, operational, and financial teams. You will play a critical role in ensuring our network delivers the highest quality care—while also ensuring the operational and financial goals of our health plan and health system partners are met.


What you’ll do

Own and grow the country’s largest palliative and hospice provider network, with a focus on quality and performance
Lead strategic conversations with medical directors, clinical leads, operations executives, and financial stakeholders to influence care delivery behaviors and improve clinical quality metrics
Identify opportunities to close performance gaps in clinical outcomes and partner with providers to implement real-time solutions
Act as a trusted advisor to providers, helping them navigate operational or clinical challenges in a rapidly evolving care model while speaking directly about behavior change required for success
Use data tools like Looker to track performance metrics and provider engagement in a structured, data-driven way
Communicate outcomes internally to help shape product development, clinical programs, and network strategy


What success looks like

Demonstrated improvement in clinical quality metrics and patient outcomes across your provider accounts
Tangible behavior change at the provider organization level 
Measurable provider satisfaction and retention, driven by meaningful engagement and high trust
Strong collaboration with internal teams to ensure alignment between what providers need and what we deliver 


What you will bring

2–5 years of experience in externally facing roles (sales, account management, clinical operations, or value-based care implementation)
Proven ability to influence clinical and non-clinical leaders through clear, confident communication and credible recommendations
A data-driven mindset with an ability to translate performance metrics into action
Comfort navigating ambiguous and evolving healthcare environments, especially in startup or high-growth contexts
Passion for making serious illness care more effective, compassionate, and sustainable

Our culture and values


Empassion thrives on trust, autonomy, and impact. We believe in asynchronous communication—but we’re always ready to hop on a Zoom or get on a flight for  relationship-building moments. We host team offsites 1–2x per year to foster in-person connection. If you’re energized by deep relationship management, meaningful change, and mission-driven work—we’d love to hear from you.



Compensation Structure


Finance and your HR Partner will partner together to identify compensation for the role. We will not open up the role until the budget is approved and a requisition number has been created. Range reflects base compensation, total compensation includes bonus & potential for equity DOE.

Empassion Glassdoor Company Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
Empassion DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Empassion
Empassion CEO photo
Unknown name
Approve of CEO

Average salary estimate

$122500 / YEARLY (est.)
min
max
$110000K
$135000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Posted 13 days ago

PAR Technology Corporation is looking for a proactive Franchisee Account Manager to strategically manage and grow mid-market franchise relationships remotely.

Photo of the Rise User

Viral Nation is looking for a dedicated Account Director to lead influencer marketing initiatives and deliver impactful results for our clients.

Photo of the Rise User

Lead and innovate customer success and account management strategies for Great Gray Group’s RPAG platform to maximize client value and satisfaction.

Photo of the Rise User
Posted 5 days ago

Vonage is looking for a Customer Success Manager I to foster strong client relationships and drive adoption of cloud communication solutions.

Photo of the Rise User
Pure Light Power Hybrid Medford, Oregon, United States
Posted 7 days ago

Lead customer account retention efforts at Purelight Power by offering empathetic, creative solutions to ensure project success and customer satisfaction.

Photo of the Rise User

Manage and support client relationships for self-funded benefit plans at Cobalt Benefits Group, a leading third-party administrator.

TAK Broadband Hybrid Houston, Texas, United States
Posted 6 days ago

TAK Broadband is looking for a dynamic Account Manager to drive customer success and growth in a hybrid work environment within the telecommunications sector.

Photo of the Rise User
Mission Driven
Social Impact Driven
Passion for Exploration
Reward & Recognition

Lead account management for government clients in SpaceX’s Starlink division, delivering exemplary service to enhance customer experience.

Photo of the Rise User

Manage and grow strategic enterprise partnerships at Remi by leading a team dedicated to partner success and operational excellence.

Posted 6 hours ago

Experienced Account Manager wanted at Transamerica to deliver superior retirement plan administration and client service in a remote setting.

Photo of the Rise User
Acceleration Partners Hybrid Philadelphia, Pennsylvania, United States
Posted 8 days ago

As an Account Specialist at Acceleration Partners, you will enhance affiliate programs through effective communication and data management in a fully remote environment.

Photo of the Rise User
CourtAvenue Hybrid No location specified
Posted 8 days ago

CourtAvenue invites an experienced Account Manager to champion client partnerships and lead strategic project delivery with a dynamic digital transformation team.

Photo of the Rise User

Make a significant impact in patient care as you lead field reimbursement strategies at Scholar Rock, a leader in innovative therapies for serious diseases.

MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 25, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!