Starlink Enterprise Account Lead, Government
Skills
- Customer service excellence
- Strong communication skills
- Project management
- Technical knowledge of telecommunications
- Problem-solving capabilities
Responsibilities
- Act as a support contact within the Government vertical, managing account responsibilities.
- Deliver excellent customer service and efficiently resolve issues.
- Build relationships to identify requirements and manage expectations.
- Collect and communicate customer feedback to influence internal developments.
- Act as an owner of assigned accounts, ensuring forecasted revenue is realized.
- Implement process improvements to enhance customer experience.
Education
- Bachelor's degree or high school diploma with 2+ years of experience
Benefits
- Comprehensive medical, vision, and dental coverage
- 401(k) retirement plan
- Short and long-term disability insurance
- Life insurance
- Paid parental leave
- Paid vacation and holidays
- Employee Stock Purchase Plan
Average salary estimate
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SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.
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