HR Generalist II - job 1 of 2

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

HR Generalist II

                        

Location

Independence

                    

Facility

Independence Family Health Center

                     

Department

HR Services-Caregiver Office

                      

Job Code

T99150

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Independence Family Health Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care, express care and a wide array of specialty services.  Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career.   

As a Human Resources (HR) Generalist II at Cleveland Clinic’s Independence Family Health Center, you will serve as first point of contact for leaders and caregivers, while supporting the Director HR Services in supporting human resource strategies and workforce needs for the Institute/Division/Hospital. In this role, you will provide counsel and direction to management in all aspects of human resources functions for assigned clients as well as provide support in the areas of caregiver relations, compensation, performance management and development, team effectiveness and caregiver engagement. 

This position’s primary location is based at Cleveland Clinic’s Independence Family Health Center, but you must be flexible to travel to Main Campus (with occasional travel to other regional sites) if needed.

A caregiver in this role works days from 8:00 a.m. – 5:00 p.m. and must be flexible to travel if needed.

A caregiver who excels in this role will:

• Act as a confidential advisor on performance management, disciplinary actions, performance improvement plans, and investigations.   

• Support the HR strategic plan and established Objectives & Key Results (OKRs) for the assigned areas.

• Provide counseling to client groups, facilitate conflict resolution, implement corrective actions and address attendance issues to promote team reliability and overall performance.

• Proactively coach, advise and train leaders on HR policies and programs, encompassing all aspects of Human Resource Management, to all levels of caregivers

• Conduct investigations and make recommendations to business leaders and facilitate the Right of Review process. 

• Build and maintain relationships with the various human resources center of excellence (COE) partners and ensure communication of programs and their implementation to all employees. 

• Navigate and pull reports from various systems such as Kronos, HRIS (Workday), My Learning, etc. 

• Analyze HR and business metrics and provide recommendations to the HR Director and leadership.  

• Support regulatory practices to promote fair and equitable treatment of caregivers. 

• Partner with the legal department as needed/required. 

• Determine development needs of specific segments of the organization and provide developmental training. 

• Provide support in workforce planning to include partnering with talent acquisition and compensation to review requests such as promotions, equity reviews and job reclassifications and providing recommendations to leadership. 

• Support the process for all regulatory/accreditation surveys such as Joint Commission, CMS and ODH. 

• Pull reports and monitor compliance with organizational initiatives. (e.g., compliance modules, flu, engagement, etc.) 

• Drive accountability in day-to-day HR operations while supporting a high-caliber provider population with polished professionalism and responsiveness.

• Participate in organizational leadership councils and committees as appropriate. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor’s Degree in Human Resources, Business or a related field

• Five years of progressive HR experience OR an associate degree and an additional two years of related experience, including project management experience OR A High School Diploma/GED and an additional four years of related experience, including project management experience

• Knowledge of employment and labor laws (EEO, FLSA, OSHA, FMLA, ADA, NLRA, etc.) 

• Strong critical thinking, relationship building, closed-loop communication, group facilitation and presentation skills 

• Proficiency in Microsoft Office applications 

• Experience supporting larger-scale populations

Preferred qualifications for the ideal future caregiver include: 

• Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) Certifications 

• Employee relations background in healthcare

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Manual dexterity to perform work on a computer or other office equipment.

• Normal or corrected vision and hearing and speech.

• May require frequent sitting, standing or walking.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities