[WEBTOON] HR Operations Associate (U.S.)

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.

With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment’s passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company’s content partners include Discord, HYBE and DC Comics, among many others.

We are seeking a detail-oriented and motivated HR Operations Associate to support the day-to-day execution of payroll, benefits administration, new hire orientation, and HR operational tasks. This role reports to the HR Manager, Talent Operations, and works closely with the broader HR team—including People Experience, Payroll, and Stock Administration—to ensure the efficient, accurate, and compliant delivery of HR services aligned with overall business objectives.

This is an excellent opportunity for a hands-on HR professional to grow within a fast-paced, collaborative environment. The ideal candidate is highly organized, proactive, and comfortable managing a wide range of administrative HR responsibilities. Korean fluency is strongly preferred to support seamless communication with global teams.

• Assist in accurate payroll processing for U.S. and international employees.
• Review employee timecards, PTO, and other payroll inputs to ensure accuracy and policy compliance.
• Support retroactive pay adjustments and manage responses to state tax notices.
• Maintain payroll records and data integrity within ADP and other systems.
• Partner with internal stakeholders and address employee payroll-related questions.

• Enroll new hires and eligible employees in health and fringe benefit programs within established timelines.
• Regularly audit and maintain benefits data in ADP.
• Act as a primary point of contact for benefit-related questions from employees and managers.
• Coordinate with external vendors for enrollments, updates, and issue resolution.

• Manage fringe benefit submissions and reimbursement workflows.
• Facilitate communication between employees, managers, and internal approvers.
• Ensure timely and accurate reimbursement payments.

• Reconcile health insurance claims and manage invoice submissions.
• Process payments for HR-related vendors, ensuring proper coding and allocation.
• Perform monthly reconciliations for insurance expenses across multiple business entities.

• Conduct weekly new hire orientations and ensure completeness of ADP profiles.
• Present overviews of benefit offerings and onboarding tools.
• Serve as the primary point of contact for benefits-related onboarding questions.

• Maintain and update HR workflows and procedures for operational efficiency.
• Conduct data analysis related to payroll, benefits, and HR operations to support reporting, audits, and decision-making.
• Partner with cross-functional teams (HR, Finance, IT) on process improvement initiatives.
• Support internal audits and ongoing compliance efforts.
• Assist with ad hoc HR projects as needed.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in HR operations, payroll, or benefits administration.
• Experience working with HRIS and payroll systems (ADP strongly preferred).
• Familiarity with U.S. payroll and benefit practices; international exposure is a plus.
• Strong data analysis skills, including proficiency in Excel or Google Sheets for reconciliation, reporting, and trend identification.
• Exceptional attention to detail and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Fluency in Korean is strongly preferred.

With approximately 170 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--Wattpad WEBTOON Studios, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.

Join us and work with some of the biggest artists, IP, and fandoms in comics!