Customer Experience Coordinator (PT) - Philadelphia, PA
Skills
- Strong verbal communication
- High emotional intelligence
- Detail-oriented
- Organizational skills
- Problem-solving abilities
Responsibilities
- Answer incoming calls and manage customer communications
- Greet customers warmly and assist them through the check-in process
- Monitor customer wait times and improve workflow efficiency
- Resolve customer complaints promptly and empathetically
- Engage customers during their visit to enhance satisfaction
Education
- High school diploma or equivalent
- Customer service training or certification is preferred
Benefits
- Industry-leading compensation
- 401K with company match
- Health, Vision, and Dental Insurance
- Paid parental leave
- Unlimited Continuing Education opportunities
- Flexible work schedules
- Employee pet discount
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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