Manager of NHMS

Description

JOB SUMMARY 

This position is an on-site full-time position that includes leading a top-performing team responsible for estimation and process management. It also involves establishing specific objectives, policies, and standardized processes with measurable key performance indicators (KPIs) and expected levels of excellence. Collaborating closely with other members of the leadership team, the focus of this position will be to achieve sustainable estimation and processing practices while upholding our well-recognized elevated levels of exceptional customer service.

 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• In-depth knowledge of NHMS/RFMS, Sales Force, SQL, Access Database, Measured Squared, data structure, and  proficiency in project management. 
• This includes the setup of new accounts, involving the creation of the Master Overview and Pricing Version. 
• Regularly updating project pricing versions in response to pricing or specification changes. 
• Understanding and proficiency in cabinets, flooring, and wall product calculations. 
• Ability to interpret and analyze blueprints to accurately calculate materials for cabinets and flooring, including walls, half walls, and potential room transitions.
• Responsibilities encompass gathering and organizing builder work specifications at the onset of an account, as well as assisting in organizing builder-specific diagrams or installation specifications. 
• Effective communication of these specifications to the processor to ensure thorough transmission to operations and installers.
• Advanced expertise in Excel formulas and formatting.
• Proficiency in creating, modifying, and organizing PDF files using Adobe Acrobat.
• The ability to meticulously compare POS pricing/quantities/totals to NHMS calculations to identify and resolve variances, determining whether corrective action is required in NHMS data, or if a correction needs to be submitted to the builder, or no correction is needed. 
• Take an active role with the team lead in training inexperienced staff. 
• Investigate and provide clear explanations for NHMS issues, including missing products and excessive billing calculations.
• Take charge of generating and formatting bids for potential new projects.
• Persistently follow up for answers to work scope questions.
• Take proactive steps to intervene with builders and team members when questions or issues are not being addressed or resolved.
• Verify the job scope and documentation from our estimating teams for pinpoint accuracy, covering everything from materials and labor to contracts, purchase orders, and billing totals.
• Craft clear, concise work orders and ensure seamless communication of the full scope to our production teams.
• Authorize material procurement for our purchasing teams and meticulously track all deliveries to ensure everything is in place before the installation date.
• Anticipate and adeptly address any unexpected hurdles, from product delays and failures to subfloor issues, added scope, and change orders.
• Manage and adhere to a department operational flowchart.
• Manage Network File Structure
• Manage NHMS & Sales
• Manage NHMS & Measure Builder Standards & Take Off Reports.
• Partner with Design Center to schedule designer appointments and create custom price requests per buyer/address. 
• Manage NHMS, Ordering and Billing
• Manage NHMS Forecasting

• Supervise a team of estimators, account coordinators, order processors, and a field service representative.      

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree preferred, preferably in Supply Chain, Business, Industrial Distribution, or a related field, but not required. 
• Must possess a proven track record of leading direct and indirect associates
• Excellent communication and project management skills
• Ability to lead and coordinate cross-functional teams and deliver complex strategic initiatives, in a truly fluid, interactive environment. 
• Proven business acumen and capability in negotiation
• Experience with distributed workforce across many locations
• MS Access or SQL Query experience

            o Extract data from NHMS and RFMS

            o Occasionally update take-off fields in NHMS when manual 

• Import new product files into RFMS 

• Ability to sit at a computer monitor for prolonged periods throughout the day
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.
• Ability to speak and hear

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions on-site Monday through Friday. 
• Office environment

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances. 

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation, please email [email protected]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.