Director, Physical Security

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.

Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education. Planned Parenthood values the experience of employees, and our cultural ethos is “In This Together” which aims to support a workplace culture that centers on belonging, learning, and individual recognition.

We are seeking an experienced Director of Physical Security. This role will report to the National Director, Afliate Security and Response Planning in the Office of the Chief Operating Officer of PPFA. This position will be responsible for the day-to-day physical security of our offices and staff, which includes managing a 24/7 Security Operations Center (SOC). Their leadership will complement other Global Safety and Security (GSS) leaders, who collectively work to protect our people, places, guests, and brand.

This position is required to work 5 days per week in our New York City office.

Purpose: 

The Director of Physical Security must be available to respond to emergency situations, provide concise briefings to the National Director, Affiiate Security and Response Planning or leadership, and be consistently available after normal business hours. This individual will be responsible for:

● Managing a 24/7 Security Operations Center (SOC), its staffing, systems, response, and protocols

● Overseeing the access control to our offices and addressing any incidents on site in a timely manner

● Managing the contract guard force in our New York City, Washington, DC, or other offices, as needed

● Maintaining security standard operating procedures and reporting for all offices

● Managing the mass notification system and developing standardized messages and protocols for deployment

● Leveraging travel safety platforms to support our traveling staff and coordinate with the GSS Intelligence team, as needed

● Continually looking for process improvements, program development, and timely responsiveness to support our staff, their work, and our mission

● Regularly assess program maturity and develop multi-year strategic security plans aligned with organizational goals

● Conducting physical security assessments with detailed reports for our national office

● Supporting the organization with risk assessments and mitigation, as needed, to improve awareness, readiness, and resilience

● Lead organization-wide initiatives to build a culture of security awareness, integrating security into onboarding, annual training, and executive briefings

● Developing and building strong vendor relationships

Delivery:

The Director of Physical Security is a key leader within the GSS program and must provide concise, timely, and relevant updates to GSS leadership and key stakeholders. Collectively, GSS is responsible for providing staff with the awareness, resources, and support necessary to keep them safe and to help them achieve their objectives. This individual will be responsible for:

● Analyzing situations promptly and accurately to identify effective and reasonable courses of action to address any surrounding hazards and circumstances

● Collaborating with GSS leadership on regular safety and security awareness training for our National Office staff

● Coordinating efforts with key stakeholders around risk mitigation which may include, leading tabletop exercises, providing awareness training, and participating on relevant incident management teams

● Defining and tracking key performance indicators (KPIs) related to incident response times, policy adherence, training completion rates, and EP readiness

● Assisting with investigations as needed and/or requested by GSS leadership, Office of the General Counsel, Human Resources, or other departments

● Ensuring safety and security protocols are in alignment with local ordinances or mandates

Engagement:

This role requires engagement with and providing support for our National Office staff. They will work closely with National Office departments to include, but not limited to, Intelligence, Facilities, Office of the General Counsel, Information Security, Information Technology, and Human Resources. This individual will also:

● Actively influence policies and practices that affect physical and operational security.

● Provide timely updates to management regarding security events,concerns/violations, and incident response resolutions.

● Manage training and exercises to maintain the SOC and guard force team’s proficiency.

● Manage Lost & Found in the National Offices.

● Support and complement the work of other GSS teams to enhance our overall service levels.

● Coordinate emergency evacuation in conjunction with building management, any fire safety directors, fire wardens, the fire department, and/or police.

● Develop and maintain strong relationships with local and federal law enforcement, corporate security counterparts and/or task forces.

Knowledge, Skills and Abilities (KSAs):

● At least 10 years of physical security experience is required, which includes managing a guard force, security operations center, and conducting physical security threat vulnerability assessments.

● Experience in positions of increasing responsibility and at least five (5) years of management experience is required.

● Technical experience and proficiency with access control systems, IP cameras, and routers is required.

● Direct experience with emergency preparedness and response.

● It is imperative that this individual demonstrates a high level of discretion and works with the utmost of condentiality.

● High ethical standards and exemplary customer service skills are mandatory.

● Bachelor’s Degree is preferred but not required.

● A combination of law enforcement and private corporate security experience is preferred but not required.

Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.   

We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

PPFA participates in the E-Verify program and is an Equal Opportunity Employer.

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Roles that are denoted as NYC, DC, or both will work a hybrid schedule and are expected to work in their assigned PPFA office a minimum 2 days per week unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.