Global Head of Wealth & Asset Management (GTM) - job 1 of 2

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The Global Head of Wealth & Asset Management (GTM) is a role that operates together with ServiceNow’s customer-centric industry transformation sales teams as well as core functions within the firm (i.e., marketing, product, customer success & implementation partners, etc.) to identify and localize the ServiceNow Wealth & Asset Management solutions to the global market and to specific customers/buying centers. S/he will closely align with our account teams in several strategic Capital Markets clients to seed and develop strategic opportunities based on Capital Markets industry solutions.

The candidate will be the regional contact for Wealth & Asset Management, engaging with senior stakeholders to elevate messaging and communications using industry-specific language. They should have a clear, visionary approach, be fact-based and objective, and serve as the key Subject Matter Expert (SME).

They will collaborate with core and solution account teams in areas such as buy-side, Wealth Management, sell-side, Capital Markets, and investment banking, to create strategic opportunities. They will build trusted relationships with customer and partner executives, work with sales leaders, and significantly contribute to revenue growth in top Wealth & Asset Management accounts in the region.

This leader is ultimately responsible for 4 specific areas of responsibility, including:

1) Customer Focused Pipeline Development – operate as the industry expert for Wealth and Asset Management, introducing and educating executives and senior leaders to ServiceNow through leadership and participation with customers at

industry events, executive business reviews, etc. This activity should directly lead to new pipeline creation.

2) Sales Oriented Pipeline Progression - Partnering with account executives and their teams to progress pipeline by infusing industry expertise (solution, messaging, etc.) into account strategy, forming relationships with key buying center executives, and helping shorten deal lifecycles by helping the team highlight the business value and competitive differentiators.

3) Partner Development & Execution – leading priorities with select (top 3-4) partners to support in industry leadership positioning, enablement and customer development. Focus should be an accelerant for customer focused pipeline priorities.

4) Analyze, Drive & Report on The Business – analyzing the regional business to understand trends, opportunities, needs, KPI impact and movement against goals, and use that to feed/fuel customer efforts within this sector. Utilize data to influence / change behaviors to drive results and reinforce high-yield actions.

The candidate is expected to actively engage in tasks, capable of formulating a multi-year strategy for market penetration while also keeping track of the status of current opportunities and key areas of pursuit. They excel in a dynamic, fast-paced environment and can maintain a strategic perspective despite handling daily urgent requests.

A typical day includes brainstorming effective market strategies, attending high-value marketing events as a Buy-side SME, engaging with c-suite executives, collaborating with industry leaders and account teams on customer projects, and meeting with key partners in Wealth & Asset Management. This aims to develop scalable, consistent industry and customer-focused skills over time.

Key partners in this role are:

- Industry & Field Marketing

- Local Field Sales & Account Management Leaders

- Marquee Account Teams

- Global Partner & Channel Teams

- Other Industry GTM Leads

The individual will monitor broader ServiceNow and Global Sales priorities, programs, and communications. They will provide advice on optimal messaging, channels, and strategies to deliver the most effective solutions for customers. We seek a proactive, relationship-oriented, and empathetic professional with a business development mindset and exceptional communication skills.

Qualifications

· 12+ years in Financial Services with success in strategy, operations, and Wealth Management Asset Management. Knowledge of Capital Market firms is advantageous.

· 5+ years selling Enterprise Platform Software to Wealth & Asset Management as an expert or in business development/consulting roles.

· Exceptional strategic communication skills—written and verbal.

· Proven ability to build trusted advisor relationships with customers and sales teams; advise senior leaders on strategy, messaging, and engagement.

· Experienced in creating thought leadership content for international audiences.

· Resourceful, self-motivated, excellent at prioritizing in a dynamic environment.

· Agile mindset; effective in matrix organizations, leading through influence and relationship-building.

· Advanced skills in MS PowerPoint and Excel.

· Prefer business application software product marketing, sales, or delivery experience over infrastructure experience.

· Ability to achieve revenue growth targets in collaboration with direct account sales teams.

· Understanding of industry use cases in Wealth & Asset Management.

· Superior organizational skills; able to prioritize effectively.

· Willingness to travel up to 60% of the time.

· Bachelor's or master's degree

· Knowledge of ServiceNow platform.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.