Sr. Analyst, Restaurant Quality Operations, Burger King, US&C
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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: At Burger King, we are fiercely committed to protecting our brand and delivering a consistent, high-quality Guest experience. The Sr. Analyst, Restaurant Quality Operations plays a vital role in bringing this vision to life by conducting in-person audits focused on food safety, cleanliness, and brand standards across a defined group of restaurants.
Reporting into the Brand Standards team, this position requires someone who not only audits but also understands restaurant operations inside and out—someone who becomes an expert within the four walls of the restaurant. You’ll be empowered to take hands-on action when needed and serve as a resource connector, guiding teams to the appropriate tools, support, or vendors to correct issues in real-time.
This is a field-based role with 90%+ travel and is supported with a company car and cell phone reimbursement.
Roles & Responsibilities:
Calendar & Territory Ownership: Independently manage your schedule to ensure all assigned restaurants are audited within set timelines. This may include working on weekends and holidays.
Comprehensive Audits: Conduct thorough evaluations of food safety, and brand standards.
Operational Expertise: Serve as a subject matter expert within the four walls—able to identify root causes, suggest real-time adjustments, and troubleshoot alongside restaurant teams.
Coaching: Help coach restaurant leaders to understand the operations systems with the right tools, vendors, and support systems to ensure long-term fixes and compliance.
Objective Reporting: Deliver timely, detailed, and actionable audit reports to help restaurant teams elevate performance.
Brand Stewardship: Uphold and reinforce Burger King’s commitment to operational excellence and Guest satisfaction at every location.
Collaborative Field Work: Partner with operations, training, and vendor teams to support consistent execution and improvement.
Skills & Qualifications:
2+ years of experience in restaurant operations
Strong calendar management and planning skills; self-starter mentality.
Expertise in food safety procedures (e.g., ServSafe).
Shoulder to shoulder mentality—comfortable jumping in to solve problems or coach teams.
Excellent communication and interpersonal skills.
Ability to work independently in the field with minimal oversight.
Valid REAL ID license and willingness to travel 90%+ of the time.
Must pass background check
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
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