Operations Manager - job 1 of 5

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Retail Operations Manager has a good understanding of the maintenance department, operating systems of the property, construction practices, preventive maintenance and safety practices.

• Management and Operations

• Coordinate the operational aspects of the property in a manner which protects, maintains and improves the value of the owner’s asset.
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulation and pass the compliance portion of the operations audit.
• Implement preventive, ongoing and anticipated maintenance/repair programs.
• Select contracted services by developing scopes of work, requesting bids, monitor performance per scopes of work and contractual agreements.
• Manage multiple employees through effective communication, supervision, training and scheduling to ensure tasks are completed on time and within budget.
• Develop multi-year capital project plans and manage the process to complete the capital projects.
• Manage tenant construction by working with tenant coordinators, contractors and tenants.
• Compliance with local codes and regulations.
• Monitor performance of in-house and contracted services and take necessary action to assure in-house performance and contracted services (security, landscaping, janitorial, etc.) are performing up to our maximum standards.
• Develop Plans of Action for Capital Projects and manage the process to complete these Capital Projects.
• Purchase building and maintenance supplies, machinery, and equipment.
• Knowledge of computer programs (Excel, Word, Power Point).

Employee Motivation and Development

• To manage the activities of all employees engaged in operating and maintaining the property.
• Accurate budget preparation with emphasis on minimizing expenses by efficient use of manpower and materials.

Financial Performance

• Develop and manage the operation expenses at budgeted levels
• Manage capital projects in a timely, cost-effective manner at budgeted levels
• Assist the general manager with forecasting operational and capital expenses

Skills and Knowledge

• Some knowledge of computers and peripherals

Education/training – Associate degree, or some vocational/technical training required, Bachelor’s degree preferred

Years of relevant experience – Two to three years in the property management industry. Knowledge of building systems, HVAC, plumbing, and electrical. Must have the ability to communicate effectively, supervise, train, and direct three or more employees. Experience with shipping mall property management a plus.  

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.