Patient Service Representative - Des Plaines
Overview
The Patient Services Representative is a high-level customer service position that is one of the first lines of communication within the department. The Patient Services Representative is responsible to ensure that each customer, patient, and coworker is treated in a professional and friendly manner. The main responsibility is to answer phone call and response to requests of those calls. This individual may be assigned other projects as needed and be expected to complete the project within a certain timeframe.
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Responsibilities
Responsible for greeting customers, providing information, and communicating with other departments. Responsible for appointment scheduling.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
1. High School diploma or equivalent required.
2. Minimum of one year experience in customer service.
3. Six (6) months experience in a health care setting and office equipment preferred.
4. Current BLS certificate.
Prime Healthcare Illinois Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $16.00 to $24.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/
Employment Status
Full TimeShift
DaysAverage salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
A Patient Service Representative role at Prime Healthcare Illinois Medical Group involves delivering high-level customer service and managing appointment scheduling in a healthcare setting.
Patient Service Representative role at Prime Healthcare in Chicago, responsible for customer interaction and appointment scheduling within a healthcare setting.
Support customers with advanced VoIP troubleshooting and technical assistance as a Spanish-speaking Customer Support Representative at Ooma.
Lead Etched’s Customer Engineering team to ensure exceptional technical engagement and support for revolutionary AI hardware deployments.
Customer Service Representatives at ShipMonk play a pivotal role in supporting e-commerce merchants with issue resolution and account management in a dynamic logistics environment.
Serve as a strategic partner to enterprise clients at Udemy, driving their success through consultative engagement and collaboration in a remote Large Enterprise Customer Success Manager role.
Lead the client service team at MGA Homecare to enhance client satisfaction and manage therapy service delivery efficiently.
Drive excellence and lead a motivated customer service team at Wise, innovating how the world moves and manages money.
Tekion seeks a Customer Support Engineer I to deliver excellent support and resolve CRM-related technical issues onsite in West Chester, OH, within a fast-growing automotive tech environment.
Serve as the key customer contact at Lighthouse Louisiana, ensuring excellent service and building lasting relationships.
Join PMB Services, Inc. as a Collections/Customer Service Representative and be the front line of customer communication in a supportive team environment.
Support Imerys' customers by managing orders, billing, inventory, and communications as a dedicated Customer Service Representative.
Part-time Customer Service Analyst role for students to support data-driven improvements in customer service within an on-site environment.
Join Athletico as a Front Office Coordinator to deliver exceptional patient experiences in our Belvidere clinic.
Join Brook + Whittle, a leader in sustainable printing solutions, as a Customer Service Representative, leveraging your PS printing expertise to foster client relationships.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
