Customer Service Representative
Prestige Staffing is an award-winning, nationally recognized leader in professional staff augmentation serving local IT, Healthcare, and Accounting & Finance clients as well as USA Contingent Workforce Programs. Our clients range from small entrepreneurial enterprises to Fortune 500 companies looking to hire the best contract and full-time talent quickly. Since 1999, Prestige Staffing has expanded from a small, locally-based business to become a national entity with offices in Atlanta, Austin, Charlotte, Chicago, Dallas, New York City and St. Louis.
Responsible for handling routine customer service inquiries via phone, chat, and email
· Must have excellent written/verbal communication and problem-solving skills, as well as being comfortable with multi-tasking as needed
· Research and communicate findings of customer payments, short pays and cash application details to the proper department and/or customer
· Accepts and processes customer payments
· Offer guidance on processes and troubleshoot common questions on programs and systems used
Job Types: Full-time, Part-time, Contract, Temporary
Pay: $30.00 - $52.00 per hour
Expected hours: 10- 40 per week
What will we provide you with:
- Medical
- Dental
- Vision
- Short-term/long-term disability
- Life insurance
- 401(k) / 401(K) Matching
- PTO
- Work from home
Schedule:
- Monday to Friday
- Weekends
Work Location: Remote, Hybrid
Average salary estimate
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