Sales Oversight Associate

Hi, we're Oscar. We're hiring a Sales Oversight Associate to join our Growth Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

As a Sales Oversight Associate, you will manage Sales Compliance, Licensing, and Broker Behavior Monitoring for Oscar. You will ensure internal sales teams have required credentials, align with partner compliance needs, and monitor external broker compliance and ethical business practices.  You will investigate misconduct allegations and create compliance monitoring frameworks and policies. Furthermore, you will collaborate to develop Sales Compliance-related policies and procedures.

You will report to the Senior Manager, Growth Operations.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $98,400 - $129,150 per year. The base pay for this role in all other locations is: $88,560 - $116,235 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Maintain a framework to easily facilitate Sales team members to acquire new licenses, and renew existing licenses.
• Monitor the status of Sales teams’ licenses, and work with Sales Leads to ensure that they have visibility into expirations.
• Create and maintain scalable policies & procedures related to licensing, appointments certification, Sales oversight and compliance based on day to day cross functional feedback and business needs.
• Work cross-functionally with internal and external partners to investigate allegations of producer misconduct.
• Work cross-functionally to prepare regulatory filings and audit responses.
• Responsible for monitoring ofBroker Oversight Dashboards and identifying RFI opportunities for potential fraudulent activity. 
• Responsible for RFI (request or information) findings and business recommendations.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Qualifications

• Bachelor’s degree or 4+ years equivalent work experience.
• 3+ years of work experience in sales operations, sales support, compliance, regulatory authorities, or a similar role.
• 3+ years of technical proficiency working with Google, Sheets, Excel, and/or database management.
• 2+ years experience working with insurance and/or sales regulations.

Bonus Points

• Prior work experience in healthcare or insurance preferred.
• Prior experience with insurance licensing and sales regulations preferred.
• Intermediate SQL proficiency preferred.