Research - Informatics Applications Analyst, Epic

Thanks for your interest in Children's Mercy!

Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

Overview

The Research - Informatics Applications Analyst supports the mission, vision, and strategic priorities of Children's Mercy and Information Technology. The Analyst serves as the technical Health Informatics and Technology (HIT) subject matter expert for the clinical applications. The Analyst manages projects and programs in Research and assists with more complex projects. The Analyst maintains and provides technical support for assigned clinical applications. The Analyst is a liaison to the care delivery teams and develops, implements, and effectively uses clinical technologies to enhance patient care. They collaborate to positively impact patient safety and care quality.

The ideal candidate will have an Epic certification or experience and an Epic certification is required within 120 days of hire.

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Responsibilities

Serves as a Health informatics resource for clinical departments:

• Designs and recommends innovative ideas, processes, and/or procedures for enhancements, additions, and modifications to improve existing systems.
• Serves as technical subject matter expert for department and organizational committees and initiatives; participates in the development of technologies to support clinical processes.
• Responds to system issues and user requests for assistance.
• Provides 24/7 support as part of an on-call rotation.
• Initiates Incident Management processes to resolve issues/services as soon as possible.
• Collaborates to provide training and communication about changes and fulfill optimization requests

Applications and Technology Management:

• Configure and optimize applications and technology to meet the specific requirements of clinical workflows.
• Collaborates with Information Technology to ensure that clinical and operational systems meet security requirements.
• Maintains application documentation, back-up procedures, and business continuance.
• Test systems and technology to identify defects and develop mitigation plan.
• Follow change management processes
• Follow change management and ITIL processes.
• Apply regulatory requirements and professional standards to the design, build, and optimization of clinical technologies.
• Implement clinical documentation and decision support systems that improve the quality of care and ensure patient safety.
• Collaborates with vendors to resolve issues and identify opportunities for improvement.

Project and Program Management:

• Manages IT projects and provides expertise to implement new clinical applications and technologies.
• Applies project management skills, tools, and lean methodologies.
• Assists the planning, execution, and delivery of complex programs.

Qualifications

• Candidates should have a background in Research and experience in Epic EHR.
• Bachelor's Degree preferred, and 3-5 years' experience. Clinical experience, health informatics, Information Systems, or Information Technology experience OR
• Associate's Degree and 5-7 years' experience. Clinical experience, health informatics, Information Systems, or Information Technology experience OR
• High School diploma, or equivalent, and 7 or more years experience. Clinical experience, health informatics, Information Systems, or Information Technology experience.
• At least one application-specific Epic certification relevant to the department required within 120 days of hire.
• Must complete Epic certification training, if not already Epic certified, in the most recent version of the Epic EHR product. 

Benefits at Children's Mercy

The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Starting Pay

Our pay ranges are market competitive. The pay range for this job begins at $32.57/hr, but your salaried offer will be determined based upon your education and experience.

Remote Work/Work from Home

This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children’s Mercy location. The incumbent must live in the Kansas City metro area.

EEO Employer/Disabled/Vet

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

Our commitment to Diversity & Inclusion

CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.