Manager of Sales Development - job 1 of 2

At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we’re reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire.

As Manager of Sales Development, you’ll be responsible for managing and motivating a team of highly driven Sales Development Reps. As we continue to scale you will ensure the proper management layers are in place to maximize the impact of the sales development org. In this role you will be required to build a winning strategy, set goals, and measure performance against weekly, monthly and quarterly objectives.

What we look for:

• 2+ years of sales development management experience ideally in B2B SaaS
• Ability to thrive in a rapidly changing environment and will enjoy getting hands dirty – This means leading by example and not being afraid of picking up the phone to show new SDRs how to get the job done
• Proven experience growing high performing SDR teams
• Passion to hire well, coach, and hold team members to high standards of professionalism and outputs
• Strong analytic skills and the ability to leverage data to determine how we should prioritize improvements
• Deep familiarity with systems like Outreach, Salesforce, Nooks, and ZoomInfo
• Early-stage experience in a fast paced, high-growth company
• Hyper-competitive nature

What you'll do: 

• Build and consistently iterate on outbound sequences in Outreach
• Help hire a team against a staffing roadmap and inspire individuals to overachieve
• Proactively identify opportunities for process improvement
• Establish and track goals, objectives, and performance metrics with members of your team and perform regular reviews
• Identify and resolve process bottlenecks, data issues, and inconsistencies in program applications or outcomes
• Anticipate challenges and scale processes, technology, and team to support the growth of pipeline over time
• Accept ideas, test them against data, and execute flawlessly
• Track the overall success of projects using relevant KPIs while monitoring system improvements
• Celebrate the wins and provide feedback proactively!

Who you are: 

• Ability to manage a team of outbound account development professionals
• Ability to use sales automation and prospecting tools to accurately capture activity and information on opportunities
• Results-oriented with an ability to lead and drive process change
• Ability to collaborate with different individuals across the organization and a “roll-up the sleeves” approach to accomplish all necessary tasks
• A self-starter with excellent organizational skills
• Excellent verbal and written communication skills with attention to detail
• Work with a sense of purpose and urgency
• We have sales opportunities across the US and Canada, so you’ll travel between 5-10% of the time.

What we offer:

• Competitive salary range + annual bonus
• Generous equity grant, become an owner in our company! 
• A comprehensive benefits package
• Flexible PTO and hybrid work schedules 
• Work from home stipend
• Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules with lunch provided for in-office days 
• Company events like BBQs and team-building activities, both in-person and virtual
• Fast-paced, collaborative, and dynamic work environment 
• Opportunities for growth and career development
• Chance to work with cutting-edge technology and innovative solutions
• The change to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers