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Job details

Principal Partner Success Manager

AvidXchange, a leading AP automation software provider, is seeking a Principal Partner Success Manager to drive strategic partner relationships, business alignment, and growth in a remote setting.

Skills

  • Strategic mindset and strong relationship-building skills.
  • Deep understanding of SaaS ecosystems and partner management.
  • Proficient with Microsoft Excel and Microsoft Suite.
  • Strong written and verbal consultative communication.
  • Project management and conflict resolution abilities.
  • Experience influencing customer behavior to meet business objectives.

Responsibilities

  • Serve as trusted advisor for key external partners to align business objectives and drive outcomes.
  • Lead partner enablement initiatives educating Customer Success teams on solutions and best practices.
  • Build and maintain strong relationships with stakeholders at partner organizations.
  • Define KPIs and joint strategies to measure and optimize partner performance.
  • Track and communicate the business impact and value realization of partnerships.
  • Collaborate internally to maximize partner-driven revenue and platform adoption.
  • Advocate partner feedback to influence product and program enhancements.
  • Identify new business and growth opportunities within existing partnerships.
  • Contribute to development and scaling of AvidXchange’s Partner Success Program.

Education

  • Typically requires a University Degree or equivalent experience.

Benefits

  • 18 days PTO and 11 Holidays (including floating holidays).
  • 16 hours annual paid Volunteer Time Off.
  • Competitive healthcare with options including high deductible plan with $0 premium.
  • Fully paid dental, life insurance, long and short-term disability coverage.
  • Employee Assistance Program providing counseling and legal/financial consultations.
  • Onsite health clinic access.
  • 401(k) match up to 4% of salary.
  • 8 weeks fully paid parental leave.
  • Discount programs for insurance, shopping, and childcare.
  • Onsite gym, yoga studio, basketball court.
  • Tuition reimbursement up to federal maximum.
  • Hybrid workplace flexibility and free parking.
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$115000 / YEARLY (est.)
min
max
$90000K
$140000K

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
SALARY RANGE
$90,000/yr - $140,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 25, 2025

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