Customer Account Representative - job 1 of 4
Company Description
About Us
At Sonar Spark, we are driven by innovation and powered by teamwork. As a fast-growing company in the customer engagement and brand strategy sector, we pride ourselves on delivering cutting-edge solutions to clients while fostering a positive and results-oriented work environment. We believe in the power of leadership, collaboration, and continuous growth.
Job Description
Job Description
Sonar Spark is currently seeking a detail-oriented and proactive Customer Account Representative to join our dynamic team in New York. This role is key to maintaining strong client relationships and ensuring exceptional customer service standards. The ideal candidate will act as the main point of contact for assigned accounts, supporting their needs while identifying opportunities for growth.
Responsibilities
Manage and nurture existing client accounts to ensure satisfaction and retention
Act as a liaison between clients and internal teams to ensure timely and successful delivery of solutions
Monitor account performance and provide regular updates and reports
Address customer inquiries and resolve issues in a professional and timely manner
Identify client needs and suggest appropriate products or services
Assist in onboarding new clients and guiding them through the service process
Maintain accurate and organized records of client interactions
Qualifications
Qualifications
Bachelor’s degree in Business Administration, Communications, or a related field
Minimum of 2 years of experience in customer service, account management, or a similar role
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office Suite and CRM software
Additional Information
Benefits
Competitive salary ($60,000 – $65,000 per year)
Opportunities for career growth and professional development
Supportive and collaborative work environment
Ongoing training to strengthen client relations and account management skills
Full-time employment with standard business hours (Monday to Friday)
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Become a pivotal part of Property Soar as a Sales Assistant, where your organizational skills will support our winning sales team.
Join Swift 7 Consultants as an Events Assistant and play a crucial role in executing impactful corporate events.
Become a strategic leader at TBWA\WorldHealth as a VP, Account Director, driving impactful healthcare marketing solutions.
As an Associate in Account Management at Housecall Pro, you'll play a critical role in ensuring the success of our home service Pros through effective relationship management and strategic account growth.
As a Technical Account Manager at Ping Identity, you'll ensure customer satisfaction by managing their successful journey with our identity solutions.
Join Continua Interiors as an Account Coordinator and help reshape how people work across the Midwest.
Join Bask as a Shopify Account Manager to drive customer success and enhance the telehealth experience for entrepreneurs.
As an Account Manager at WeTravel, you'll empower travel entrepreneurs by delivering outstanding customer service and support in a dynamic remote work setting.
Dynamic Customer Success Manager needed to oversee and grow midmarket law firm portfolios for AI-driven legal tech company EvenUp.
Privia Health is seeking an experienced Manager of Enrollment to enhance provider onboarding and collaboration with health plans in a remote capacity.
As a Technical Account Manager at Momentus, you will be the vital link between our SaaS platform and key customer accounts, driving their success through expert guidance and support.
Join Sia as an Account Supervisor to deliver exceptional project management and strategic insight across digital marketing channels.
Nucleus Global is looking for an experienced Client Services Director to foster client relationships and drive business growth in the medical communications sector.
A Development Coordinator role at CVNL focused on managing and growing diverse fundraising channels to sustain nonprofit funding and support organizational growth.
The Trade Desk is looking for a Director of Client Services to lead client engagement and innovation in ad technology.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
