Senior Business Manager
- Maintain Policy and Procedure Manuals ensuring proper communication throughout the program.
- Manage the Human Resources functions of the office including, but not limited to:
- Maintain all personnel records.
- Administer all new hire paperwork and employee benefits enrollment following upholding proper policies in place by corporate.
- Provide Human Resources consultation to managers and employees.
- Maintain records on all required licenses and certifications.
- Direct ads for recruiting personnel and keep abreast of field trends in clinical disciplines to hire fully qualified staff.
- Oversee preparation of payroll to include review of payroll registers, adjustments to employee accruals and summarizing or processing payroll information to corporate payroll, if necessary.
- Interview and recommend office support staff to maintain effective teams committed to functional area goals.
- Oversee financial operations for local hospice including, but not limited to:
- Create, maintain and analyze financial and statistical reports from all sources, including VRU to ensure operational efficiency and cost containment.
- Initiate invoice approval process.
- Oversee local office leases.
- Maintain and update program contract files and coordinate contract proposals with contracting parties.
- Process checks received from all payors and maintain files on donations to the Hospice Foundation.
- Maintain vendor relations:
- Review and approve vendor invoices as assigned by the GM.
- Coordinate and track resolution of billinig, nursing home reimbursement and vendor issues.
- Resolve vendor service issues and negotiate in securing resources.
- Maintain petty cash.
- Monitor Accounts Receivable aging, write-offs, and Medicaid pending application approval.
- Close financials at month end.
- Annual and Quarterly budget development.
- Manage inventory of office supplies and equipment to include cellular phones, office keys, etc aligning resources and maintaining an efficient budget/expense account.
- Oversee office repairs and maintenance, including office machines and supply vendors.
- Participate in Administrator on Call rotation.
- Plan, organize, and administer the activities related to the assigned function
- Organize, manage, and direct the work of the employees in the assigned function
- Oversee the assignment of duties and responsibilities to employees
- Observe and evaluate employees and work procedures to ensure quality standards and service are met
- Mentor, develop and provide on-the-job training to subordinates to strengthen their current performance and preparation for future advancement
- Recommend personnel actions such as new hire requests and discharges, to ensure proper staffing
- Provide approval for overtime needs
- Perform related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
- Minimum 4 years of office management experience.
- Healthcare background helpful with specific experience in Human Resources, Administrative Services and General Finance.
- Knowledge of policies and practices involved in the human resources function
- Ability to manage staff in an engaging environment maintaining workforce production and development
- Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment
- Ability to work on various assignments simultaneously
- Strong interpersonal skills within all levels of the organization
- Ability to navigate within automated systems and proficiency in Outlook, Word and Excel
- Bachelor’s degree in Human Resources, Finance or related field from an accredited college or university or the international equivalent preferred.
- EOE/AA M/F/D/V
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