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Customer Success Manager, East - job 1 of 2

Vercel seeks a Customer Success Manager to enhance our Enterprise customer experience by managing accounts, delivering business value, and strengthening relationships across various time zones.

Skills

  • B2B/SaaS experience
  • Post-sales account management
  • Strong collaboration and communication skills
  • Knowledge of CI/CD and SDLC processes
  • Experience with front-end development technologies

Responsibilities

  • Manage a portfolio of Enterprise customers
  • Align Vercel solutions with customer business strategies
  • Guide customer training and adoption of best practices
  • Drive business outcomes through customer engagement
  • Build account plans and facilitate business reviews

Education

  • Bachelor's degree preferred

Benefits

  • Competitive compensation including equity
  • Inclusive healthcare package
  • Mentorship and professional development opportunities
  • Flexible time off
  • Home office budget
To read the complete job description, please click on the ‘Apply’ button
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CEO of Vercel
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Guillermo Rauch
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Average salary estimate

$154500 / YEARLY (est.)
min
max
$130000K
$179000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Vercel Inc. functions as a software development firm. The company offers a framework that facilitates prerendering, static exporting, and seamless setup among other services, delivered through its open-source web application platform.

19 jobs
MATCH
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BADGES
Badge Flexible CultureBadge Future MakerBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Customer-Centric
Mission Driven
Collaboration over Competition
Growth & Learning
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
No info
SALARY RANGE
$130,000/yr - $179,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 10, 2025

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