Technical Product Manager

Technical Product Managers at U.S. Bank oversee the strategic product management for an assigned technical product line(s) in support of the Enterprise organization’s goals and market needs.  Engages with key stakeholders to define, document, and prioritize features; ensures delivery of marketable capabilities for all U.S. Bank engineering teams while collaborating with agile teams.

As a Technical Product Manager, you will:

• Aligns the strategic vision with cross-functional stakeholders to shape outcome-based product roadmap, product risk, investment areas and success measures.
• Integrate technical product outcomes to aligned Enterprise and Portfolio objectives.
• Drives product development with ownership of backlog and actively engages cross-functional stakeholders to enable faster speed to market.
• Manages across Enterprise users to define and deliver product performance goals (e.g., outcomes, customer experience, etc.).
• Owns all engagement for assigned technical portfolio regarding the SDLC, e.g., adoption, collaboration.
• Develops, analyses, monitors, and reports on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement. Uses performance metrics to drive towards progress on identified strategies and initiatives. 
• Leverages OKRs (Objectives and Key Results) to drive roadmap priorities.

Preferred qualifications, capabilities, and skills:

• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability.
• Technical know-how understands the product technical architecture and understands the economics of technical investments.
• Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
• Strong collaboration with software engineers to execute product vision and roadmap.
• Preferred skills: product strategy, vision and planning, product discovery, product development, agile ways of working, enterprise technical alignment and performance measurement and optimization.

Minimum Qualification:

• Technical product management experience.

About the team/product (s):

This Technical Product Manager will support a suite of internal facing applications, reports, and their underlying database(s). The primary customers of these products are in the Credit Risk Management space focusing on internal and external reporting metrics and processes. This team member will primarily focus on production support and smaller enhancements, helping to analyze, triage, and prioritize items appropriately in close collaboration with other Product Managers, their agile team, and internal stakeholders.

Additional skills that will make this individual successful in this role are:

• Effective verbal and written communication skills, including for customer, stakeholder, technical and department leadership audiences
• Familiarity with software development lifecycle and governance
• Knowledge of agile methodologies (including Scrum & Kanban) and experience facilitating team events (including refinements, standups, planning, retros) 
• Knowledge of agile tools (including JIRA & Confluence)
• Experience with writing business and technical requirements
• Self-Starter with strong problem-solving skills to facilitate production support and enhancement requests
• Capable of setting clear priorities for self and team in response to frequent changes in business needs
• Experience with fraud/risk and operational management teams; data-intensive platforms and internal facing applications
• Ability to understand and communicate technical design of assigned products (i.e. high-level diagrams and demos to customers and stakeholders)
• Proficient in data analysis tools (e.g. excel, SQL)
• Certifications such as CSPO, A-CSPO, CSM, A-CSM

**The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.**