Product Manager

Redzone helps manufacturers make more product for less while greatly improving the employee experience. While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology – not the people. At Redzone, we are all about the people, what we call “the connected worker.” We make frontline teams more engaged and more productive so their lives improve while contributing to positive business outcomes. We do this by combining exceptional software and world-class coaching, giving our customers an average productivity increase of 22% in 90 days. Redzone brings together Production, Maintenance, and Quality teams, improving the communications between those teams to resolve issues and increase output. Decision-making happens on the shop floor by the people doing the work, in real time, for immediate impact and a better overall employee experience.

With over 1000 customers, 1400 plants and 325,000 users, Redzone is changing the way people work – one plant at a time.

We’re looking for a highly motivated, experienced Product Manager to lead the Multi-Platform initiative at QAD Redzone. Reporting directly to the Vice President of Product Management, this role is critical to extending our proven iOS experience to a broader web-based platform—enabling seamless functionality across tablets, phones and laptops, with a focus on optimizing for Android.

You’ll be responsible for driving product requirements, design and development, supporting testing and validation, engaging with customers, and ensuring we deliver a thoughtful, intuitive web experience that meets the needs of the shop floor. You’ll also play a key role in communicating progress and aligning stakeholders both internally and externally—working hand-in-hand with our coaching, sales, marketing, support, and development teams as well as customers using our product.

This is an ideal role for someone who thrives in a fast-paced environment, is deeply collaborative, and has the drive and discipline to take ownership and move a project forward with confidence and clarity.

This position is Full Time, Exempt, Remotely based in the United States and required to travel up to 25% of the time domestically.

Responsibilities

• Gains a thorough understanding of customer needs and uses that knowledge to help deliver enterprise products that provide an unparalleled experience
• Translate user needs and business objectives into product strategy, requirements, and wireframes
• Identifies goals, metrics, and analytics to determine product value
• Continually makes recommendations and refinements to the product based on learnings
• Identifies pros, cons, issues, obstacles, dependencies and value associated with features and enhancements
• Supports Redzone’s annual product strategy cadence of ideating and bringing the next big thing to life in order to to increase plant performance and connect frontline workers in manufacturing
• Facilitates the prioritization and definition of new products and enhancements
• Supports the development of user stories and requirements
• Provides feedback to the design team and to Software Engineers during retrospectives
• Closely partners with Solutions Consultant team and supports during peak sales times
• Lead the product definition, development, and launch of a web-based, multi-platform version of our existing iOS app
• Test features and gather ongoing feedback to validate solutions and continuously iterate
• Own the communication and alignment of priorities across key internal stakeholders including Coaching, Sales, Marketing, and Support

Required Skills

• Exceptional active listening in order to gather requirements across diverse areas and users, and converting and developing them into a product solution
• Comfortable communicating at all levels including delivering technical presentations
• Self-motivated and proactive mentality and ability to identify and address process gaps
• Ability to create and follow standard work processes
• Ability to identify goals, metrics and analytics to measure product value
• Demonstrated attention to detail

Education/Experience

Required:

• 10+ Years of total professional experience
• 3 years in a Product Management role
• Experience in manufacturing
• Experience designing and delivering web-based software products
• Experience working on multi-platform products
• Comfortable working with tools like Jira, Figma and Balsamiq or equivalent for backlog management, wireframing and product design collaboration
• BA or BS Degree

Desired:

• Experience with SaaS for deskless workers (manufacturing, field service, etc.)
• Experience using the Redzone product

Compensation Package:

• Base pay range:  $140,000 - $150,000 USD Annual (12 Months) 
• Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity
• This position may be eligible for additional performance incentives
• U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, flexible spending accounts and employee assistance program

About QAD and QAD Redzone:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.  

QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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