Workorder Manager
The Role
Your mission: make sure every ready-to-build project lands with the right contractor, first time, every time. You’ll guide an offshore assignment team that builds work orders, validates measurements, applies market-specific rules, and hands projects off to contractors. You’ll be a critical partner to our Regional Managers, ensuring their nuanced assignment strategies are executed flawlessly at scale
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Responsibilities
Lead, mentor, and performance-manage a global team handling day-to-day work-order creation and contractor assignment tasks
Translate assignment playbooks from Regional Managers into crystal-clear SOPs and checklists. Stay in constant alignment with Regional Managers.
Verify measurement data from the quoting stage, flag and categorize any misquotes or measurement issues that occur
Monitor key health metrics (assignment cycle time, contractor acceptance rate, reassignment frequency) and share learnings
Continually tune contractor-selection logic to balance cost, quality, and speed
Own onboarding and up-skilling of new assignment specialists as Remi grows
Required Qualifications
2+ years in dispatch, scheduling, operations, or construction
Proven ability to absorb complex policy variations and teach them to others
Strong relationship-building experience—you’re able to improve the assignment process across the board in coordination with all of Remi’s regional teams
Preferred Qualifications
Experience in roofing, solar, or construction dispatching
Prior experience leading people in a high-throughput, detail-oriented environment
Benefits
Go out to lunch with your teammates every day with our $20 lunch stipend
Unlimited paid time off
5% 401k match
100% paid parental leave and medical insurance
$100 monthly cell phone credit
Average salary estimate
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