Our client is a leading logistics solutions provider, specializing in managing small parcel carrier programs on behalf of clients. They leverage cutting-edge technology to optimize delivery operations, improve service levels, and maximize profitability. Key carriers include DHL, UPS, Amazon, OnTrac, GLS, Passport, and USPS.
Location:
Fully-remote, work-from-home, 9 AM - 5 PM EST
Role Overview:
We are seeking a skilled Transportation Analyst to join the team and manage the performance of small parcel carriers, clients, and internal operations. The role requires extracting, analyzing, and transforming data from various sources to improve efficiency, optimize client savings, and support strategic business decisions. You’ll support a variety of functions from RFPs to client inventory optimization, and collaborate closely with cross-functional teams to drive improvements across the shipping program.
Key Responsibilities
Extract, transform, and analyze large datasets related to small parcel carrier performance and client packages shipped.
Monitor and evaluate vendor delivery times, pricing structures, and service reliability across carriers such as DHL, UPS, Amazon, OnTrac, GLS, Passport, and USPS.
Identify trends, inefficiencies, and opportunities for margin optimization and client savings through data-driven analysis.
Collaborate with operations and management teams to recommend and implement improvements based on performance insights.
Reconcile variances between manifest and carrier audits to ensure data integrity.
Conduct program simulations for Requests for Proposals (RFPs) and repricing analyses for existing clients.
Support ad hoc analyses, such as client inventory optimization, carton rationalization, and shipping profile monitoring.
Assist with back-end configuration of transportation applications and support transportation billing processes.
Aid with transitioning to rate shopping tools and ensuring smooth implementation across teams.
Ensure data accuracy, consistency, and integrity across all reports and dashboards.
Develop and maintain dashboards and reports to track KPIs and program performance metrics.
Manage client forecasts for inbound and outbound activities.
Support strategic initiatives through deep-dive analyses and reporting.
Non-negotiable Experience
Minimum 2 years of experience in a Data Analyst or similar role, ideally within transportation, logistics, or small parcel programs.
Experience working with large datasets, particularly in the logistics or shipping industry.
Advanced proficiency in data querying and manipulation tools (e.g., SQL, Excel).
Strong analytical skills with a demonstrated ability to identify trends and opportunities for optimization.
Familiarity with transportation management systems (TMS) and logistics-related tools.
Ability to communicate insights clearly to both technical and non-technical stakeholders.
Preferred Qualifications
Experience using Qlik (QlikView, Qlik Sense) for data visualization and reporting.
Knowledge of small parcel carrier operations and vendor performance metrics.
Experience with shipping programs, rate shopping tools, or transportation billing systems.
Familiarity with RFP processes and repricing analysis for logistics clients.
Proficiency in Power BI or other business intelligence tools.
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