Customer Success Manager, Southern California
Skills
- Experience with retail marketing and customer success
- Salesforce proficiency
- Hybrid field sales and marketing experience
- Strong communication and interpersonal skills
- Data analysis and reporting capabilities
- Organizational and project management skills
- Valid driver's license and ability to travel regionally
Responsibilities
- Manage day-to-day support and operations for key retail accounts including in-store presence and merchandising
- Collaborate with Sales to grow order volume and identify new business opportunities
- Support onboarding and ongoing training of retail staff on PAX products and brand
- Conduct store audits and ensure merchandising and engagement execution
- Work with Trade Marketing on activations and brand initiatives
- Track and support marketing promotions effectiveness and retailer partnerships
- Spend approximately 80% of time in the field engaging with retail locations
Benefits
- Competitive salary range of $65,000-$75,000 plus 10% bonus
- Mileage reimbursement
- Opportunity to work with a nationally recognized cannabis brand
- Contract-to-hire opportunity
- Supportive culture focused on innovation, consumer-first values, and social equity
Average salary estimate
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Our Mission is to establish cannabis as a force for good.
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