Business Operations Manager for a US-based Telemedicine Startup

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location.

🚀 Our client is a fast-growing telemedicine company transforming healthcare in weight loss, men’s health, and women’s health through expert-led care and a powerful digital platform.

We're currently seeking a strategic Business Operations Manager to take full ownership of product vision, drive innovation, and lead growth across a dynamic, high-impact portfolio.

If you're passionate about shaping the future of digital health and leading cross-functional product teams—this could be your next big move. Let’s connect! 💡

Role Overview:

As the Business Operations Manager you will play a pivotal role in shaping the future of our products—from ideation to execution. You’ll lead a range of strategic initiatives and manage complex projects in a fast-paced startup environment. Working closely with the executive team, you’ll help build business projections, drive high-priority initiatives, and ensure product development aligns with the overall business strategy. If you're a self-starter who thrives in a startup culture and is motivated by impact and performance, we’d love to hear from you.

Your responsibilities:

Product Strategy & Execution

• Drive product initiatives from concept through launch and optimization.
• Align product direction with business goals, user needs, and market dynamics.
• Leverage data and financial models to prioritize decisions and measure results.
• Create and maintain clear product documentation and roadmaps.

Business & Operational Leadership

• Coordinate cross-functional execution to deliver results efficiently.
• Collaborate with marketing to align product launches with go-to-market strategies.
• Ensure project milestones are met, adjusting priorities as needed.
• Facilitate stakeholder alignment and communication without direct reports.

Growth & Performance

• Build business projections and track key metrics to guide strategic decisions.
• Identify bottlenecks or opportunities for growth and implement solutions.
• Help improve internal processes to support a high-growth environment.

• Excellent written and verbal English communication skills, especially when working with cross-functional teams and U.S.-based stakeholders.
• Bachelor's degree in Business, Operations, Product Management, or a related field.
• 4+ years of experience in product management, operations, or business strategy roles—preferably in a startup or fast-paced environment.

• Strong project management skills, with a track record of delivering cross-functional initiatives from concept to execution.

• Proven ability to use data and financial models to inform decisions, optimize outcomes, and build business projections.
• Experience managing multiple concurrent projects and aligning efforts across departments without direct authority.
• Highly organized, proactive, and results-oriented, with the ability to thrive in a remote, startup setting.

Nice to haves:

• Experience with digital product launches, program operations, or customer experience optimization.

• Exposure to merchant processing, recurring billing, or subscription-based products.
• Comfort working with basic product or analytics tools (e.g., Notion, Asana, Airtable, Google Sheets, Mixpanel).
• Familiarity with or curiosity about digital marketing; willingness to learn and support growth initiatives.
• Prior experience in telehealth, healthtech, or regulated industries is a plus—but not required.

• Enjoy the flexibility of working fully remote from anywhere in the world.
• Be part of a dynamic, mission-driven company that’s transforming the healthcare industry.
• Work in a fast-paced, high-growth environment with a talented team.
• Competitive compensation package with performance bonuses.
• Opportunity to make a significant impact on the company's product strategy and business outcomes.