Job Posting Title

Professional Services Contracts Superivsor

Agency

807 HEALTH CARE AUTHORITY

Supervisory Organization

Contracts

Job Posting End Date (Continuous if Blank)

July 07, 2025

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

$78,141 / Annual

Job Description

Agency/Division Information

The Oklahoma Health Care Authority (OHCA) works to ensure Oklahomans have access to better health and better care. The agency’s core values include passion for purpose, trust and transparency, empowerment and accountability, best in class and outcome-driven, and servant leadership. As part of the interview process, candidates may be required to attend an in-person interview at our Oklahoma City office.

Position Purpose

The purpose of this position is to provide strategic leadership, supervision, and tailored training within the assigned department, ensuring operational efficiency and alignment with the organization’s mission and values. The Supervisor will lead daily operations, directly support the development of contracts coordinators, and cultivate a team culture rooted in collaboration, emotional intelligence, professionalism, and accountability.

This role requires experience managing professionals with varying experience levels and the ability to facilitate hands-on or non-traditional learning experiences. The successful candidate will demonstrate the interpersonal finesse and adaptability to address sensitive team dynamics while promoting mutual respect, clarity, and high standards of service and performance.

Principle Activities May Include:

• Lead, motivate, and coach team members to build a collaborative and inclusive work environment.

• Provide ongoing individual and group training aligned with non-traditional and hands-on in person learning styles, ensuring staff development across diverse experience levels.

• Mentor coordinators while modeling self-awareness, professionalism, and clear communication.

• Guide coordinators through organizational change and evolving systems by fostering adaptability and responsiveness.

• Proactively address interpersonal dynamics, encourage accountability, and reinforce respect for leadership direction.

• Ensure efficient daily operations and proactively improve workflow processes across the department.

• Partner with internal and external stakeholders to align policies and promote high-quality outcomes.

• Facilitate cross-team collaboration and effective communication at all levels.

• Monitor performance using clear metrics and provide actionable feedback and support.

• Ensure compliance with agency policies and quality assurance standards through regular reviews.

• Respond thoughtfully to challenges, drawing from both team input and leadership goals to identify solutions.

• Deliver services that prioritize customer satisfaction, responsiveness, and continuous improvement.

• Maintain responsible oversight of department resources, ensuring alignment with budget and agency priorities.

• Other duties as assigned.

Supervisory Responsibilities: This position has supervisory responsibilities.

Knowledge, Skills, Abilities and Competencies

This position requires in-depth understanding of program administration, agency procedures, and applicable legislation. Candidates must demonstrate strong leadership, training, and interpersonal communication skills, particularly the ability to address complex team dynamics with fairness and emotional intelligence. Strategic planning, performance evaluation, and the ability to make data-informed decisions are essential, as is the ability to guide team members through change management processes.

Korn Ferry competencies applicable to this role include:

·        Manages Complexity: Demonstrates the ability to navigate multifaceted performance and personnel issues with clarity and judgment.

·        Builds Effective Teams: Cultivates a healthy team environment through coaching, empowerment, and clear expectations.

·        Communicates Effectively: Delivers consistent, respectful, and impactful communication across hierarchical and team levels.

·        Instills Trust: Reinforces accountability and respect in decision-making and feedback processes.

Education and/or Experience:

• A master’s degree and 2 years of professional experience OR

• A bachelor’s degree and 3 years of professional experience OR

• An equivalent combination of education and experience, substituting 1 year of professional level experience for each year of the required education.

Preference may be given to candidates with:

• Demonstrated experience managing professional teams, including coaching, mentorship, and handling performance challenges across diverse learning styles and experience levels.

• Proven success in training adults in non-traditional, hands-on, or system-based workflows.

• High degree of self-awareness, emotional intelligence, and the ability to promote these traits within a team.

• Experience fostering team alignment in environments characterized by rapid change, varied learning paces, or organizational restructuring.

• Familiarity with contracts administration, compliance, or state-level government processes is strongly preferred.

• Experience and knowledge of the Oklahoma state procurement process.

• In-depth knowledge of agency policies, program administration principles, and applicable state and federal legislation.

• Strong financial acumen and experience managing budgets or departmental resources effectively.

Physical Demands

• Must be able to remain sitting for prolonged periods at a desk and working on a computer.

• Must be able to move or lift up to 15 pounds at various times.

Work Environment

The office work environment includes regular exposure to general office equipment such as computer equipment, phones, and copy machines. 

Why You’ll Love Working Here

At the Oklahoma Health Care Authority (OHCA), we’re proud to create a workplace where employees thrive. Named a Top Workplace in Oklahoma for five consecutive years, this achievement reflects the dedication and collaborative spirit of our incredible team. Here's what we offer to support employees and their family:

• Generous state-paid benefit allowance to offset insurance premiums.

• A wide selection of top-tier health insurance plans.

• Optional flexible spending accounts for health care or dependent care expenses.

• Employee Assistance Program (EAP) offering confidential support.

• Wellness benefits, including an on-site gym and fitness center discounts.

• 11 paid holidays annually.

• 15 vacation days and 15 sick days in your first year.

• Retirement Savings Plan with substantial employer contributions.

• Longevity Bonus to reward years of service.

• Public Service Loan Forgiveness eligibility and reimbursement for educational expenses.

• Professional development training opportunities, including CEU support.

Accommodation Statement:

The Oklahoma Health Care Authority complies with applicable State and Federal civil rights laws and does not discriminate.  All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, disability, age, national origin, or genetic information. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Civil Rights Coordinator at 405-522-7335. 

Notice to applicants: Please add OHCAHR@okhca.org  to the address book or “safe-senders” list in your email.  All correspondence will come from this address.  Be sure to check your junk folder.  If you have questions about the status of your application, you can contact the HR team at 405-522-7093.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Current State of Oklahoma employees must apply for open positions internally through Workday Jobs Hub. 

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.