Program Manager, Accident and Health

Program Manager - Accident and Health

Join us as a Program Manager to make a greater impact through your technical expertise and people skills. This could be the ideal chance to step up into your first Senior level role.

Make your mark in Underwriting
AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

The Program Manager will report to the Head of North America A&H Underwriting and will be responsible for leading new and existing Accident and Health programs.  The Program Manager must be detail-oriented and have deep experience in the insurance industry.  The role requires strong business acumen and the ability to drive cross functional initiatives across multiple stakeholders.

Job Responsibilities

• Manage the full life cycle of A&H programs, including business written through Managing General Underwriters (MGUs), Managing General Agents, reinsurance placements, and surplus lines business.
• Collaborate with A&H underwriters to support growth initiatives, marketing strategies, and portfolio development.
• Coordinate vendor onboarding and maintenance, premium reporting, profit sharing, and contract management.
• Serve as the main point of contact for key clients and internal partners on program execution and service.
• Provide expert level guidance to operational problems and develop strategic and actionable solutions.
• Create workflow playbooks to document best practices for Program management.
• Build and nurture proactive connections and deep working relationships with key stakeholders including management, accounting, marketing, underwriting, operations, captive management, product development and sales to ensure alignment and timely delivery of objectives.
• Understand and monitor the top and bottom-line performance of the program and be able to explain drivers and results to internal and external stakeholders.
• Create and execute reporting & communication strategies to educate and inform key constituents about activities and accomplishments.
• Ensure regulatory compliance by working closely with legal counsel and product compliance.
• Coordinate stewardship meetings and develop supporting materials for key clients and relationships.
• Drive business growth by identifying expansion opportunities, new product vetting and development, and launching programs.

Qualifications:

• Bachelor’s degree or equivalent business experience.
• 5+ years of experience in Group Insurance, with a focus on Accident and Health.
• Strong understanding of Group Accident insurance products and program administration.
• Excellent communication and presentation skills.
• Strong attention to detail and ability to work independently.
• Excellent time management skills.
• Enthusiastic attitude, cooperative team player, adaptable to new or changing
• Some technical underwriting and analytical skills preferred.
• Excellent problem solving and decision-making abilities.
• Proven ability to prioritize, multi-task, and maintain flexibility adapt in a fast-paced, changing environment.
• Excellent Customer Service and relationship building

For positions based in New York City, the base salary range is $180,000 - $225,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview. 

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.