AD, SP Account Management & Channel Strategy-Remote

Band

Level 5

 

Job Description Summary

Location:

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.

The Associate Director, Specialty Pharmacy Account Management and Channel Strategy would be responsible for management of assigned Specialty Pharmacies (Payer/PBM, Independent, and Retail & IDN/SOC SPs) enabling $1-2B in annual sales. This role will be responsible for complete business ownership of the key Specialty Pharmacy (SP) Accounts and to drive achievement of Novartis US Innovative Medicines busi-ness goals by leading the negotiation, contracting and implementation of customer programs designated essential to SP Account customers. The AD will ensure Novartis is the preferred partner of choice with the assigned SP Accounts, driving the creation of a customer-centric approach, leading SP Account extended teams and supporting the development of Account Management capability and segment excellence

 

Job Description

Your responsibilities will include, but are not limited to:

• Manages assigned Specialty Pharmacy Accounts Nationally and within an assigned geography.
• Is responsible for complete business ownership of assigned SP Accounts; develops Account strategy and objectives in line with department objectives; aligns Account strategy and liaises with other key Sales, Marketing, Medical, Brand teams, PSS & Manage Care functions and ensure cross-functional support
• Leads the financial evaluation of potential contracting efforts, negotiations, contracting and distribution management with assigned Accounts
• Delivers the Account plans and required financial results of own Accounts; works effectively with colleagues in other functions to achieve Account sales
• Drives strategic account development integrating deeper and broader with SP accounts to gather competitive intelligence and customer insights to better lead contract negotiations with key assigned Accounts
• Implements and tracks key initiatives as designated by the ED, Pricing, SP, and Channel Strategy, and generates options to maximize the utilization of the organization’s resources to support prioritized needs of the business
• Implements the 3-5 year strategy for engaging with SP and Retail Key Accounts
• Crafts impactful presentations and provide data and insights derived from competitive intelligence to inform executive, industry and environment presentations/perspectives
• Communicates reimbursement and payor issues affecting Specialty Products in accordance with company policies
• Identifies opportunities to introduce, if appropriate, forums, programs and alliances for Account customers, prescribers, pharmacists, nursing personnel etc.
• Builds and sustains long-term customer relationships with assigned SP Accounts, based on deep understanding of the customer organization, structure, business strategy and priorities
• Provides expert insight into product-related healthcare systems and their impact on Novartis Products and SP customers
• Works within ethical and compliance policies and ensures those around him/her do the same.
• Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment.
• Adherence with Company policies, state and federal laws and regulations.

Education: Bachelor’s degree required; MBA, Healthy Policy or equivalent preferred

Experience:

• A minimum of 5 years’ experience with significant focus in at least 2 of the following areas, including but not limited to Finance, Market Access, Operations or Business Development
• Understanding, knowledge of and experience with US healthcare economics and the drivers of pharmaceutical demand, including acquisition and reimbursement for physician-administered therapies
• 5+ years working with specialty product related medical practice, insurance and managed care, pharmacy practice, competitive business practice, competitive product knowledge, as well as commercial and government payer reimbursement knowledge
• Strong working knowledge of both the practice and business of Specialty Pharmacy
• Proven ability to navigate complex customers and build relationships across all key stakeholders
• Proven leadership skills paired with demonstrated ability to prioritize, organize, and analyze data to achieve business objectives
• Demonstrates emotional intelligence, adaptability and creativity in solution-oriented ideation – results-oriented, fails fast to learn faster, and embodies an agile, growth mindset
• The pay range for this position at commencement of employment is expected to be between $163,300 and $287,700 per year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period.  Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. 

 

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

 

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

https://www.novartis.com/careers/careers-research/notice-all-applicants-us-job-openings

 

Salary Range

$160,300.00 - $297,700.00

 

Skills Desired

Access And Reimbursement Strategy, Agility, Analytical Skill, Analytical Thinking, Cross-Functional Collaboration, Customer-Centric Mindset, Employee Development, Finance, Go-To-Market Strategy, Healthcare Sector Understanding, Health Economics, Health Policy, Health Technology Assessment (HTA), Innovation, Inspirational Leadership, Market Access Strategy, Negotiation Skills, People Management, Process Management, Public Affairs, Real World Evidence (RWE), Regulatory Compliance, Risk Management, Value Propositions, Waterfall Model