Associate Principal Engineer - Senior Scrum Master

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 29 countries, to be exact) Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

About the Role:

We are seeking a motivated and experienced Scrum Master to facilitate Agile delivery for on-shore teams. This role ensures that Scrum principles, practices, and ceremonies are properly understood and executed by the team and stakeholders. The Scrum Master acts as a servant leader, coach, and facilitator, helping teams deliver high-quality products iteratively and incrementally.

This is a hybrid role, 2 to 3 days a week in office

Key Responsibilities:

• Guide one or more Scrum teams in the effective use of Agile/Scrum practices and values.
• Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives, Backlog Refinement).
• Remove impediments and shield the team from external distractions to maintain focus.
• Promote self-organization, accountability, and continuous improvement within the team.
• Collaborate closely with Product Owners to ensure well-groomed backlogs and clear priorities.
• Foster strong collaboration between on-shore and off-shore/near-shore teams, if applicable.
• Track and communicate team metrics (velocity, burn-down charts, etc.) to stakeholders.
• Coach the team and stakeholders on Agile best practices and support Agile maturity growth across the organization.
• Facilitate conflict resolution and encourage constructive dialogue.
• Identify and address potential risks early, ensuring smooth delivery.
• Collaborate with client stakeholders such as Engineering Manager, Product Owner, Product Manager for a smooth functioning of the team.
• Coach the PO in effective backlog prioritization.
• Expertise in owning managed services projects.
• Handle PCEO responsibilities like timesheets, BDR, ACC Reviews etc.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field
• Scrum Master certification (e.g., CSM, PSM I/II) is required
• 10+ years of experience in Agile/Scrum project delivery, with at least 8 years as a Scrum Master
• Proven experience facilitating Scrum ceremonies and coaching Agile teams
• Strong knowledge of Agile principles, Scrum frameworks, and Agile metrics (e.g., velocity, burn-down/burn-up charts)
• Prior experience working with on-shore and off-shore/near-shore teams in a distributed delivery model
• Hands-on experience using Agile project management tools (e.g., Jira, Rally, Azure DevOps)
• Experience coaching Product Owners on backlog grooming and prioritization
• Familiarity with Managed Services delivery models and associated governance processes
• Experience in risk identification, mitigation planning, and stakeholder management
• Strong servant leadership, communication, facilitation, and conflict-resolution skills
• Comfortable working with technical and non-technical stakeholders, including Engineering Managers and Product Managers
• Exposure to handling PCEO responsibilities such as time tracking, business development reporting, and account health reviews (BDR, ACC Reviews, etc.)
• Ability to drive Agile maturity within a team or organization

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status