Program Administrator - job 2 of 3

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AECOM is seeking a Program Administrator to be based in Indianapolis, IN.

Position is on-site at the Indianapolis Traffic Management Center (TMC) with intermittent travel throughout the state for TIM workshops, committee meetings, industry conferences, etc. These events may require overnight travel.

The TIM Program Administrator will focus on the following four core responsibility areas:

Administrative Management

• Project material filing and updating, document quality control review, miscellaneous office support functions,
• Maintenance of meeting minutes, agendas, action items, recurring reports,
• Data analysis to include quantitative and qualitative statistical analysis, operations activity reports, data keys,
• Light database development, maintenance, and troubleshooting - Microsoft products and proprietary software,
• Serve as an understudy to the statewide TIM Coordinator,
• Program participation tracking and active recruiting.

Committee Coordination

• Assist TIM Coordinator in the network establishment of statewide TIM committees,
• Event coordination for large groups of attendees, speakers, and demonstrators,
• Use of online survey tools to solicit feedback and guidance from first responder community,
• Establishment of a statewide newsletter and recurring email blasts that keep the goals of the committees active and participatory.

Program Marketing

• Workgroup proposal development, meeting preparation to include PowerPoint presentation preparation, stakeholder interaction,
• Ordering and inventory maintenance of program supplies to include brochures, marketing materials, and support hardware,
• Participation in public/industry events that capture the importance of freeway safety and incident management,
• Active engagement with private and public sector first responder community, gaining their interest in statewide participation.

Technical Writing and Research

• Technical research and writing, including standard operating procedures (SOPs), technical memos, meeting minutes, project studies,
• Development of quick reference guides for stakeholder use,
• Production, and/or coordination of production, of TIM materials as committees identify new practices and expound in existing ones.

Minimum Requirements:

• High School + 6 years of relevant experience or demonstrated equivalency of experience and/or education

Preferred Qualifications:

• Associate degree (even better if candidate has a Bachelors) or demonstrated equivalency of experience and/or education
• Driven professional with the ability to work independently and meet deadlines
• Related administrative support experience.
• Experience developing training and executing new technical and non-technical procedures.
• Facilitating technical content in a clear, concise, and organized manner to optimize audience understanding and maintain focus.
• Excellent driving record with an unrestricted driver’s license.
• Professional-level technical writing skills.
• General working knowledge of Microsoft Word, Excel, and PowerPoint.
• Multi-tasking several priorities simultaneously, minding deadlines, and quality control.
• Flexibility to travel across Indiana for meetings.
• Experience with social media integration into the program.
• Familiarity with emergency management services.
• Understanding of local, state, and federal transportation management organizations. Skilled at public speaking to both small and large audiences.
• Experience with analyzing data and writing reports.
• Understanding of basic Traffic Incident Management (TIM) principles.
• Knowledge of the local, regional, and statewide interstate and major arterial networks.
• Strong knowledge of Indiana population centers.
• Working knowledge of Microsoft Power BI and Access.
• Experience in newsletter development and distribution.
• Professional networking experience

• Sponsorship is not offered for this position

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.