Commercial Credit Card - Operations Analyst

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

We are seeking a highly skilled and detail-oriented Operations Analyst to join our team. This role requires strong analytical and research abilities, problem-solving expertise, and the ability to drive efficiency improvements across operational processes. The ideal candidate will confidently engage with stakeholders, sometimes leading meetings as needed, conduct research, and contribute to initiatives that enhance operational effectiveness.

This position also involves ensuring data integrity and financial governance compliance, supporting Corporate Finance, Front Office business partners, and Risk & Control partners through reconciliations, reporting, and process enhancements. The ability to work with proficiency and accuracy in a deadline-driven environment is essential.

Key Responsibilities:

• Account Reconciliation & Problem-Solving – Perform financial reconciliations, resolve discrepancies, and drive process improvements.

• Operational Analysis & Data Integrity – Analyze complex financial data, troubleshoot issues, and ensure the accuracy of reconciliations.

• Process Improvement & Efficiency Initiatives – Support system testing, ad hoc reporting, and procedure documentation to enhance internal controls.

• Risk, Compliance & Financial Governance – Maintain familiarity with data governance policies and financial controls to ensure adherence to regulatory and internal policies.

• Stakeholder Engagement – Provide support to Corporate Finance, Front Office business partners, and Risk & Control partners, confidently engaging in meetings and leading discussions when needed to support operational initiatives.

• Deadline-Driven Execution – Perform tasks with accuracy and efficiency in a fast-paced environment where meeting deadlines is critical.

Qualifications:

• Reconciliation & Problem-Solving Expertise – Strong ability to analyze financial data, identify discrepancies, and implement resolutions.

• Project Management & Prioritization – Effective multitasking skills with the ability to manage competing priorities independently.

• Influential Collaboration – Proven ability to communicate effectively and work across teams to drive initiatives forward.

• Financial Industry Knowledge – Familiarity with financial systems, money transfer processes, and commercial loan transactions.

• Technical & Systems Proficiency: Required: Proficiency to advanced skills in Microsoft Excel (pivot tables, VLOOKUP, macros, etc.).

• Preferred: Experience with IntelliMatch, TSYS systems, MasterCard Connect, and IBM Content Navigator is a plus.

• Data Analysis & Research Skills – Ability to extract key insights from datasets and support operational decision-making.

• Attention to Detail – Ability to process and verify critical financial information accurately.

Additional Qualifications (Preferred):

• Credit Card Operations & Business Knowledge – Experience or familiarity with commercial credit card operations is a strong plus.

• Credit Card Rebate Processing – Any insight or experience in credit card rebate processing is highly desirable.

• Experience working on ad hoc projects to improve operational efficiencies, including system testing, process automation, and procedural documentation.

• Familiarity with risk, internal control, and financial governance components to ensure compliance and oversight.

• Ability to perform with proficiency and accuracy in a deadline-driven environment while managing multiple priorities.

• Ability to adapt in a fast-paced environment and take ownership of tasks with minimal supervision.

The typical base pay range for this role is between $65k to $85K per year depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.