General Sales Manager - Used Vehicle Superstore

Description

Our reputable dealership in Broward County is seeking a dynamic and results-driven General Sales Manager to serve as the newest addition to our sales team in servicing customers at our Used Vehicle Superstore. The ideal candidate will possess a proven track record of success in automotive sales management, demonstrating exceptional leadership skills, strategic thinking, and a deep understanding of the automotive industry. As the General Sales Manager, you will be responsible for driving sales performance, developing, and implementing effective sales strategies, and ensuring a high level of customer satisfaction.

RESPONSIBILITIES:

Sales Leadership:

• Provide strategic direction and leadership to the sales team, setting clear goals and objectives.
• Motivate, coach, and mentor sales staff to achieve individual and team targets.
• Foster a positive and high-performance culture within the sales department.

Sales Strategy:

• Develop and implement effective sales strategies to maximize revenue and market share.
• Analyze market trends and competitor activities to identify new opportunities and stay ahead in the automotive industry.
• Collaborate with other departments to ensure cohesive and integrated business strategies.

Performance Management:

• Monitor and evaluate sales team performance against set targets.
• Implement corrective actions and training programs to enhance individual and team capabilities.
• Conduct regular performance reviews and provide constructive feedback.

Customer Satisfaction:

• Uphold a commitment to exceptional customer service by ensuring a positive and memorable buying experience.
• Address customer concerns and inquiries promptly and professionally.
• Work closely with the customer service team to resolve issues and improve overall customer satisfaction.

Inventory Management:

• Collaborate with the inventory and finance teams to ensure optimal stocking levels and pricing strategies.
• Monitor inventory turnover and recommend adjustments based on market demand.

Budgeting and Financial Management:

• Develop and manage the sales department budget, ensuring effective allocation of resources.
• Analyze financial reports and key performance indicators to make data-driven decisions.

Requirements

QUALIFICATIONS:

• Bachelor’s degree in business, Marketing, or a related field (preferred).
• Proven experience in automotive sales and finance management.
• Strong leadership and interpersonal skills.
• Excellent communication and negotiation abilities.
• In-depth knowledge of the automotive industry, market trends, and customer behavior.
• Familiarity with CRM systems and sales analytics tools.
• Reynolds and Reynolds experience, a plus.
• Be able to maintain a high level of confidentiality, professionalism, and communication.
• Must be authorized for employment in the USA

All applicants must be able to demonstrate the ability to pass pre-employment testing including background checks and drug test