Senior Manager of Invoicing and Collections

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About Us

LILT is the leading AI solution for enterprise translation. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale.

While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions.

LILT was recently named one of the TOP 100 Software Companies!

We’re honored to be recognized by The Software Report as one of the most impactful software companies in the world, ranking #52 on their Top 100 list.

LILT is more than a translation solution— it’s a strategic multiplier for global growth, enabling enterprises to unlock new markets, accelerate go-to-market strategies, and deliver seamless multilingual experiences at scale. We empower enterprises to create, translate, and summarize content across text, video, and speech in over 100 languages—all seamlessly integrated with 100+ business systems.

Lilt is proud to be trusted by brands like Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. LILT is backed by visionary investors including Intel Capital, Sequoia Capital, and Redpoint.

Where You’ll Work

Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page!

This position will be based out of our future Boston office and will be expected to work in the office in a hybrid capacity.

Authorization to work in the U.S is a precondition of employment.

What You’ll Do

We are seeking an experienced and dynamic Sr Manager of Invoicing and Collections to lead and transform our invoicing and collections processes. In this pivotal role, you will collaborate closely with Revenue Operations, Sales and the Accounting teams to enhance efficiency and scalability. This position demands both strategic foresight for long-term growth and the ability to execute tactical initiatives effectively. You will be instrumental in identifying opportunities for process improvements and automation, driving change, and achieving outstanding financial performance.

Key Responsibilities:

• Manage the entire invoicing cycle, from preparing invoices to collecting payments

• Ensure accurate and up-to-date client information related to billing and payments

• Oversee the invoice process, identifying and resolving any inconsistencies or errors

• Manage the invoice review process prior to electronically sending them from our system to our customers

• Track key billing and collection metrics like write-offs, adjustments, and revenue recognition

• Work closely with other departments, such as Sales and Customer Success, to resolve billing issues

• Identify and implement improvements to the billing process to ensure efficiency and accuracy

• Provide vision and strategy around automation and process opportunities. Guide and lead billing systems automation(s).

• Monitor and report on accounts receivable status, aging, and collections activities. Provide weekly updates on key metrics to Finance leadership and make data-driven recommendations for improvement.

• Own the end-to-end Sales Tax and VAT compliance process, including registration, rate management, tax determination, filings, audits, and cross-functional coordination to ensure accurate and timely reporting across all jurisdictions.

• Engage with customers to ensure timely payments and resolve escalations.

• Support month-end close processes and financial reporting reviews.

• Assist with internal and external audits, ensuring compliance and accuracy.

• Ensure preparation and delivery of notices, and other communications regarding delinquent accounts

• Communicate information changes and the status of delinquent accounts to leadership

Skills and Experience:

• Minimum of 6+ years of experience in Accounting/Invoicing/Collections. Experience in high-growth enterprise SaaS or technology companies is highly desirable.

• Strong knowledge of invoicing operations and collections techniques. Proficiency in ERP systems Tabs (a plus), Netsuite (a must) and Salesforce (a plus)

• Proven ability to design and optimize order-to-cash processes. Experience with process automation and systems integration.

• Excellent organizational abilities, attention to detail, and strong written and oral communication skills. Ability to prioritize tasks, solve problems and take initiative

Why You’ll Love LILT

Our Story

Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT.

At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.

Benefits:

• Compensation: At market salary meaningful equity, 401(k) matching, and flexible time off plus company holidays

• Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability

• Paid parental leave is provided after 6 months.

• Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle

Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.