Supervisor, Care Management

Overview

You embody the legacy mission of making life better for others. Through your expertise and compassion, you assist in guiding the care management team, ensuring the highest level of care for acute and chronic patients. Your vision creates an ideal atmosphere in which care team members thrive and patients receive the respect and attention they deserve.

Responsibilities

Under general supervision, assists in the management of the daily operations of Care Management functions. Responsibilities include ensuring compliance with site and departmental policies and procedures, orienting and onboarding new staff, performance counseling and problem-solving.  Assists department leadership with staffing and budgeting, and planning and administering programs relating to the care of patients.  Works collaboratively with department leadership, providers, community partners and Legacy physicians and staff to develop and achieve program objectives.  Serves as a role model and resource for staff.  Department staff includes social workers and depending on assignment may include crisis intervention specialists, resource specialists and/or intake specialists.  Represents Care Management team at leadership meetings. Provides clinical supervision of social work associates working toward advance practice clinical licensure.

Broad knowledge of the principles of social work and the ability to apply them, integrating knowledge of the normal aging process, changes related to chronic illness, and the needs of patients with chronic illness. Demonstrated problem solving skills and the ability to deal effectively with complex situations.  Skilled at working with community organizations to access resources for patients. Strong interpersonal skills including ability to build and facilitate teams, embrace change, ability to problem-solve and handle multiple priorities. Excellent organization skills and oral/written communication skills for effective interaction with staff members, providers and department leadership.  Keyboard skills and ability to navigate electronic systems applicable to job functions.

LEGACY’S VALUES IN ACTION:

Follows guidelines set forth in Legacy’s Values in Action.

Equal Employment Opportunity/Vets/Disabled

Qualifications

Education: Master of Social Work degree from an accredited School of Social Work required.

Experience:  Three years of work experience, including two years of post-licensure practice experience to be able to provide clinical supervision.  At least one year experience required in one of the following areas:

• Care Management
• Behavioral Health
• Social Services
• One year of supervisor or lead experience in care management or social services preferred.

Licensure

Certification/Licensure:

Licensed Clinical Social Worker (LCSW) required for employees who perform this job in the state of Oregon. Licensed Independent Clinical Social Worker (LICSW) required for employees who perform this job in the State of Washington.

Pay Range

Our Commitment to Health and Equal Opportunity

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.