Talent Development Consultant

The Talent Development Consultant is responsible for developing and maintaining enterprise-wide curricula for Life Care Services. This entails determining the proper blend of learning methods and tools for a given solution, including the use of web-based training. Additionally, this position is responsible for coordinating, implementing and facilitating training/education programs to ensure that LCS is achieving its staff development goals.

Experience is Everything;

At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative work space. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of the seniors. 

The Role: 

• Works with the Senior Director of Talent Development to coordinate the identification, development, implementation and maintenance of development curriculum. 
• Conducts needs analyses and other research to gather information, validate need for training, and identify learning objectives. 
• Determines the proper blend of instructor-led and web-based training to be used in a given solution. 
• Analyzes, designs, develops, implements and evaluates blended learning that is aligned with adult learning principles for new and existing clients (both home office and community). 
• Works with subject matter experts to obtain and validate course content and applies instructional design theory and techniques for adult learners in the design and development of appropriate, effective curriculum. 
• Manages multiple design projects using sound project management tools and methodologies. 
• Works with HR personnel to ensure inclusion of course offerings and effective use of learning management system and LCS Connect. 
• Coordinates implementation of newly developed curriculum with Home Office or Community customers as appropriate training delivery and site management. 
• Recommends and implements improvements to training to maximize benefits to customers and employees, and to meet business objectives. 
• Assures overall quality of the curriculum exceeds customer expectations. This includes all course materials, train the trainers, tools and other resources. 
• Coordinates the agenda, presenters, and schedule for training sessions, including Professional Development Program classes, new hire education, SPLASH, open enrollment sessions, etc. 
• Coordinates the process to gain approval for CEUs for training programs and conferences through NAB, NASBA, etc. 
• Coordinates the development and implementation of training assessments and surveys.
• Manage learning relationships while demonstrating LCS’s principles, brand and values. Ensures all training meets and supports LCS Corporate principles and corporate goals as well as HR specific initiatives. 
• Oversees development of Talent Development newsletter and associated articles.
• Develops and maintains leader and learner guides, workbooks, handouts, evaluations and other components as required for the specific training need. 
• Maintains a hands-on approach to the curriculum by having firsthand experience with the tools, processes, policies, techniques, devices and services being trained. 
• Develops and conducts Train the Trainer sessions to train facilitators/subject matter experts on how to deliver the curriculum. 
• Conducts pilot training classes for newly developed curriculum. 
• Continually evaluates the effectiveness of training by developing and implementing post- instruction evaluation tools and criteria, such as focus groups and classroom observations. 
• Escalates issues as appropriate and in a timely manner. 
• Maintains the LCS educational calendar.

Qualifications:

• Bachelor's degree in Human Resources Management, Instructional Design or related field or equivalent related work experience.
• 2 - 4 years related experience required.

Knowledge and skills:

• Excellent process management skills and strong attention-to-detail. 
• Demonstrated knowledge of adult learning principles. 
• Demonstrated ability to coordinate multiple complex tasks simultaneously. 
• Demonstrated ability to coordinate the activities of others and follow-through to ensure programs and processes remain on target. 
• Excellent interpersonal skills and written and oral communication skills. 
• Ability to use and administer specialized computer applications.

Why LCS? 

Industry leader. The Nation’s third-largest senior living operator ranked number one in customer satisfaction among senior living communities. 

Inclusive and collaborative culture. We’re dedicated to diversity, equity, and inclusion and have an engaged Diversity and Inclusion Council focused on creating awareness and educating employees on inclusivity. In addition, LCS creates a collaborative culture that provides an exceptional experience for every employee. 

Top Workplace USA: LCS has earned the 2024 Top Workplaces USA award and is recognized for our strong company culture and engaged workforce. In addition, LCS earned ten culture excellence awards in areas such as DE&I practices, top managers, professional development, and clued-in leaders, to name a few.

Top Workplace Iowa: LCS employees truly believe we are an employer choice. This recognition, for 4 years running, is in large part due to the culture of excellence that our employees help deliver every single day.

Competitive pay, great benefits and vacation time.  We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match and paid parental leave.

Charity and community involvement. We are recognized as a national team for the Alzheimer’s Association and consistently a top contributor to United Way. We also support our employee’s individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.

Outstanding advancement opportunities. LCS is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.

Ongoing career development. Onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes relevant.

LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty, and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community. Check us out on our website: www.lcsnet.com

Travel Frequency: 11-25%

Estimated Salary Range: $64,000 - $80,000

The actual title and salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and other relevant factors.

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES, IS REQUIRED

LCS IS AN EQUAL OPPORTUNITY EMPLOYER