Senior Solutions Engineer, Growth (Remote, New England)
Skills
- Technical pre-sales expertise with open source or metrics/monitoring technologies
- Strong communication skills for remote collaboration and customer interaction
- Problem-solving skills with a creative and technical mindset
- Ability to work on complex assignments with sound judgment, collaboration, and leadership
Responsibilities
- Partner with Sales team to communicate Grafana's value proposition and strategy to customers
- Manage technical customer engagements and assist in closing complex opportunities
- Deliver product and technical presentations to potential and existing customers
- Gather and communicate customer feedback and competitive insights to internal teams
- Lead product-related conversations identifying customer needs and solutions
- Contribute to documentation, blogs, videos, knowledge bases, and enablement materials
Education
- No explicit educational qualification mentioned but relevant experience required
Benefits
- Equity and bonus compensation
- Comprehensive benefits as listed on career page
- Inclusive, equal opportunity, and diverse work environment
Average salary estimate
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Grafana Labs is the company behind Grafana, Loki, Mimir and Tempo, the leading open source software for visualizing operational data.
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