Online Customer Service Representative
We are seeking a dedicated Online Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service to our online customers through various communication channels. This role requires strong communication skills, problem-solving abilities, and a passion for helping others.
Responsibilities:
Respond to customer inquiries and resolve issues in a timely manner
Assist customers with order placement, tracking, and returns
Provide product information and recommendations to customers
Monitor online reviews and respond to customer feedback
Collaborate with other departments to ensure customer satisfaction
Qualifications:
High school diploma or equivalent
Prior customer service experience preferred
Excellent communication skills, both written and verbal
Ability to multitask and prioritize in a fast-paced environment
Proficiency in Microsoft Office and online communication tools
Skills:
Strong problem-solving skills
Empathy and patience when dealing with customers
Attention to detail and accuracy
Ability to work independently and as part of a team
Adaptability and willingness to learn new technologies
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Become a key player in our Customer Support team as a Remote Live Chat Support representative, delivering exceptional assistance to our customers.
Join our Data Management team as a Virtual Data Sorting Clerk, where your organizational skills will help maintain data accuracy and integrity.
Elevate your career with American Express as a Customer Care Professional, where you'll deliver exceptional service and support our valued Card Members.
Lead and inspire PandaDoc’s Customer Support team to drive customer satisfaction and operational excellence in a rapidly growing SaaS environment.
Join Airbus as a Customer Service Engineer, where you will tackle technical issues and enhance customer satisfaction within the aviation sector.
Become a key player at Cloudflare by ensuring customer success and satisfaction as a Customer Success Manager.
As a Customer Success Manager at PortSwigger, you'll empower enterprise clients to achieve their cybersecurity goals through strategic relationship building and tailored solutions.
We are looking for a detail-oriented Special Operations Customer Care Agent to manage advanced customer service inquiries and alarm processing at Johnson Controls.
Edia is hiring a Customer Success Manager to drive adoption and growth of their AI-driven K-12 education platform across school districts nationwide.
Support key accounts by managing orders, queries, and internal coordination at a mature, well-established construction services company.
eVisit seeks a Customer Success Manager to enhance client relationships and drive adoption of its telemedicine platform in a fast-paced healthcare IT environment.
As a Customer Experience Coordinator at VEG, you'll have a unique opportunity to revolutionize pet care experiences with an employee-centric approach.
Looking for a motivated Front Office Coordinator to provide exceptional customer service and support at Athletico in Ankeny, IA.
As a Remote Customer Service Representative at OneTouch Direct, you will assist customers with inquiries and concerns regarding our products and services in a dynamic and supportive environment.
Good Samaritan, an affiliate of Sanford Health, is one of the United States’ largest faith-based, not-for-profit organizations. Good Samaritan provides housing and services to seniors and others in need. Throughout our organization, we aim to tran...
30 jobsSubscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
