Director of Product

About the Role

Blink is seeking a strategic, execution-driven Director of Product to lead our product organization into its next phase of growth. As a core member of our leadership team, you’ll drive product strategy, scale team operations, and build experiences that create measurable client impact.

You’ll oversee the entire product lifecycle—from discovery and roadmap development to launch and iteration—while working closely with cross-functional stakeholders. This role is ideal for someone who thrives in high-growth environments, cares deeply about the user experience, and knows how to balance vision with velocity.

Blink is not just competing — we are creating the blueprint for a new category: the Experience OS. This is not event tech as it exists today; it is a reimagining of how experiences are designed, personalized, and delivered at scale. Directors at Blink are not just building a product — they are helping define what this industry will become.. You’ll be joining at a pivotal time as we scale our customer base, product portfolio, and team.

Key Responsibilities

🚀 Product Strategy & Vision

• Define and evolve Blink’s product vision, roadmap, and long-term strategy aligned with company goals and user outcomes.

• Partner with executive leadership to set priorities based on business strategy, market signals, and customer feedback.

• Stay ahead of trends and technologies that shape how teams engage with our platform.

🤝 Cross-Functional Leadership

• Collaborate with Engineering, Design, Sales, Marketing, Client Success, and Operations to deliver cohesive product experiences.

• Lead product development cycles from planning through delivery and iteration.

• Ensure the voice of the customer is embedded throughout the product lifecycle.

🧑‍🤝‍🧑 Team Building & Leadership

• Build, mentor, and scale a high-performing product team including PMs, UX designers, and product operations.

• Establish rituals and tools that drive clarity, prioritization, and high output.

• Support career growth through coaching, feedback, and development plans.

🛠 Product Execution & Measurement

• Own the full product lifecycle: discovery, definition, delivery, and iteration.

• Prioritize work based on business value, user needs, and technical feasibility.

• Define and track success metrics (adoption, retention, NPS, engagement) across teams.

📣 Client & User Advocacy

• Turn user feedback and usage data into actionable insights.

• Partner with Client Success to improve onboarding, training, and support content.

• Ensure help docs and knowledge bases reflect the latest product capabilities.

🧩 Platform & Scale

• Lead product infrastructure initiatives including APIs, integrations (HRIS, CRM, analytics), and platform extensibility.

• Collaborate with Engineering on architectural decisions that support scale, security, and performance.

• Champion internal tooling and operational efficiency initiatives.

Qualifications

Minimum Qualifications

• Bachelor’s degree in a relevant field (e.g., product, engineering, design, or business)

• 8+ years of product management experience, including 6+ years leading product teams in a SaaS or B2B environment

• Proven success leading cross-functional product initiatives from zero to scale

• Deep understanding of user-centered design, agile development, and product analytics

• Strong communication and stakeholder management skills, including exec-level reporting

• Familiarity with tools like Figma, Jira, Notion, Productboard, Intercom, and HubSpot

• Empathy for customers—especially HR, People Ops, and operational leaders

Preferred Qualifications

• Master’s degree (MBA or MS)

• Experience in HR tech, workforce analytics, or enterprise platforms

• Technical fluency and ability to engage with engineers on architecture and tradeoffs

• Experience working closely with go-to-market teams to support launches and feedback loops

• Prior work in a VC-backed startup or scale-up environment

These preferred qualifications are not mandatory but would be beneficial for the role and may give candidates an advantage during the selection process.

Why Join Blink?

• Impact: Play a key role in scaling a high-growth event tech startup

• Career Growth: Opportunity to shape Blink’s product strategy and roadmap, with potential for advancement into senior leadership roles within Product or cross-functional executive tracks.

• Innovation: Work with a cutting-edge platform transforming the events industry

• Collaboration: Be part of a dynamic, fast-paced, high-energy team

• Culture: Thrive in a family-oriented environment that values teamwork, mutual support and mutual respect

• Compensation: Competitive salary, commission structure, and performance incentives

Additional Information

This job description outlines key responsibilities and may evolve as Blink continues to grow. We value open feedback and are committed to adapting roles to the strengths and development goals of our team members.

Equal Opportunity Employer 

Blink Tech Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.