Product Manager/Senior Product Manager, Legal Pro Services Fulfillment (Remote in Arizona)
Skills
- 8+ years of product management experience in SLA-driven fulfillment systems.
- Proven track record delivering high-quality technical products meeting customer and business needs.
- Experience with agile methodologies and translating complex requirements into clear deliverables.
- Strong data analysis and KPI definition skills.
- Skill in product documentation, flows, and visual aids.
- Experience presenting to executives and managing multiple stakeholders.
- Ability to work across geographies and cultures (U.S., U.K., Brazil ideally).
- Excellent collaboration and communication skills across diverse teams.
- Experience integrating and evaluating third-party solutions.
- Passionate about making law affordable and simple.
Responsibilities
- Own end-to-end delivery of Legal Pro fulfillment systems with stakeholders and delivery teams.
- Define product KPIs, prioritize features, and measure outcomes using data-driven decisions.
- Create and manage detailed product requirements, documentation, and agile sprint plans.
- Collaborate with engineering to build scalable, API-enabled systems supporting internationalization.
- Break projects into actionable tickets ensuring sprint commitments are met.
- Monitor progress, mitigate risks, and provide regular updates to stakeholders and executives.
- Design visual user flows and wireframes to align teams.
- Instrument product for performance metrics and improvement opportunities.
- Use cost-benefit analysis to propose features aligned with company goals.
- Collaborate with UX and internal teams for exceptional user experiences.
- Build partnerships with third-party vendors and integrate their systems.
- Design systems to minimize technical debt and avoid locked-in vendor/use cases.
Education
- Not explicitly stated; relevant product management or related qualifications implied.
Benefits
- Comprehensive medical, dental, and vision insurance for full-time employees.
- Unlimited paid time off.
- Competitive salary packages.
- Life insurance and disability benefits.
- Supplemental optional life insurance.
- FSA and HSA options with company match.
- 401k program with company match.
- Fertility assistance and planning options.
- Access to Wellhub & ClassPass fitness platforms.
- Comprehensive pet insurance options.
- Financial wellbeing & student loan programs.
- Mental health and wellbeing resources.
- Pre-tax commuter/transit benefits.
- Free Rocket Lawyer account with discounted legal services.
Average salary estimate
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Rocket Lawyer is an online legal technology company based in San Francisco, California and founded by Charley Moore in 2008. We specialize in providing individuals and small to medium-sized businesses with accessible, online legal services.
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