Who We Want

The Project Director at Blink plays a pivotal role in driving the delivery of complex, high-impact product initiatives. Combining deep product understanding, technical fluency, and strong project leadership, this role ensures features are well-scoped, efficiently delivered, and iteratively improved based on stakeholder feedback. Working closely with cross-functional teams across Product, Engineering, Design, Sales, and Customer Success, the Project Director is accountable for translating strategic objectives into execution-ready plans and ensuring consistent, value-driven outcomes for Blink’s platform.

Key Responsibilities

Product-Focused Delivery Leadership

• Partner with Product and Engineering leads to scope product features, clarify requirements, and ensure technical alignment.

• Drive end-to-end delivery of product initiatives, from kickoff through deployment and post-launch iteration.

• Facilitate tight feedback loops between customers, internal teams, and engineering to support fast, iterative releases.

• Prioritize execution clarity—defining milestones, dependencies, and ownership across multiple workstreams.

Project Planning and Execution

• Develop and manage project plans for high-velocity product and operational initiatives.

• Ensure projects stay on track in terms of scope, timeline, budget, and resource allocation.

• Implement and evolve Blink’s delivery methodologies using tools and frameworks that promote transparency and accountability.

Project Reporting

• Develop and maintain detailed reporting on project status, milestones, resource hours, capacity, and delivery KPIs.

• Build and manage dashboards and documentation that offer leadership visibility into progress, velocity, and resourcing.

• Ensure reporting is consistent and actionable and supports effective prioritization and decision-making.

Risk Management

• Identify, assess, and track project risks, dependencies, and blockers across all initiatives.

• Maintain risk registers, define mitigation strategies, and proactively communicate risk status to relevant stakeholders.

• Ensure contingency plans are in place and revisited throughout the project lifecycle.

Technical and SaaS Expertise

• Understand Blink’s SaaS architecture, platform capabilities, and integration models to navigate technical constraints and opportunities.

• Partner with Engineering to ensure implementation feasibility and deployment readiness.

• Confidently engage in technical discussions, surfacing blockers early and offering actionable solutions.

• Drive upsell, cross-sell, and renewal strategy in coordination with Sales.

• Guide your team in identifying and executing customer expansion and referral opportunities.

Stakeholder Alignment & Feedback Loops

• Maintain alignment across cross-functional teams including Product, Engineering, CX, and Commercial functions.

• Actively gather feedback throughout the product lifecycle to inform decisions and drive improvements.

• Communicate progress, issues, and trade-offs clearly to both technical and non-technical stakeholders.

Team Leadership and Collaboration

• Lead multi-disciplinary teams through ambiguity with confidence and clarity.

• Champion collaboration, clear communication, and shared accountability.

• Mentor delivery leads and support the growth of project management practices across Blink.

Scaling the Delivery Team

• Develop the delivery function in line with Blink’s growth—defining team structure, hiring needs, and delivery capacity models.

• Lead recruitment and onboarding for new project managers, delivery leads, or coordinators as needed.

• Establish scalable processes, rituals, and best practices to maintain execution excellence as the team expands.

• Foster a culture of accountability, collaboration, and continuous improvement.

Process Optimization

• Identify inefficiencies in current delivery workflows and implement improvements that increase speed and scalability.

• Standardize best practices for cross-team execution while maintaining agility and responsiveness.

Qualifications

1. 8+ years of project/program management experience, including ownership of product-oriented SaaS initiatives.

2. Formal certification in project management (e.g., PMP, Agile Certified Practitioner, SAFe).

3. Proven success managing full project lifecycles: from feature scoping through delivery, reporting, and iteration.

4. Strong technical aptitude and experience collaborating closely with engineering teams.

5. Demonstrated strength in reporting, metric tracking, and stakeholder communication.

6. Experience with project risk management and developing mitigation plans.

7. Strong knowledge of delivery tools like Jira, Linear, Confluence, Notion, etc.

8. Track record of building and leading high-performing delivery teams.

9. Background in product management, engineering, or technical project delivery preferred.

10. Eligible to work in the United States.

11. Fluent in English (written and verbal).

12. Flexible work schedule (availability for client time zones, team collaboration, and urgent issues).

Preferred Qualifications

1. Master’s degree (e.g., MBA or MS) in a relevant field.

2. Prior experience in a product or technical delivery leadership role at a fast-scaling SaaS company.

3. Background in software engineering, product management, or systems architecture.

4. Experience deploying customer-facing software products, including working with commercial and customer success teams.

5. Familiarity with customer onboarding, release management, or DevOps practices.

6. Strong familiarity with Blink’s target industries or user base.

These preferred qualifications are not mandatory but would be beneficial for the role and may give candidates an advantage during the selection process.

Blink Success Profile

• Execution-Oriented: Prioritizes outcomes and delivers consistently at speed.

• Product Fluent: Aligns delivery to user value, product strategy, and technical feasibility.

• Metrics-Driven: Tracks and reports on delivery data to drive accountability and improvement.

• Team Builder: Builds scalable delivery functions that grow with the business.

• Technically Astute: Operates comfortably in technical environments.

• Strategic Communicator: Delivers clarity and confidence to stakeholders at every level.

Why Join Blink?

1. Impact: Play a key role in scaling a high-growth event tech startup

2. Career Growth: Opportunity to shape project delivery strategy and be considered for leadership roles

3. Innovation:  Work with a cutting-edge platform transforming the events industry

4. Collaboration:  Be part of a dynamic, fast-paced, high-energy team

5. Culture:  Thrive in a family-oriented environment that values teamwork, mutual support and mutual respect

6. Compensation:  Competitive salary, commission structure, and performance incentives

Additional Information

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties. Open communication and feedback with the Principal is encouraged, especially as the job evolves.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities listed above are essential job functions and requirements and are subject to possible modification to accommodate individuals with disabilities reasonably. To perform this job successfully, the incumbent will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Equal Opportunity Employer 

Blink Tech Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.