Territory Business Manager - Vacancy Management Support - Great Lakes Region

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

The Territory Business Manager is a unique role and represents a great opportunity to advance your specialty experience. We are seeking a Territory Business Manager with pharmaceutical sales experience who will be assigned a home territory and will also be deployed to cover vacant territories.  This is a dynamic and challenging role, and the incumbent must have the willingness and ability to travel extensively, which at times will be for up to 3 months in a vacant territory. The role is crucial for ensuring that healthcare providers are informed and educated about LUMRYZ. The Representative will professionally represent our client in the field and ensure high levels of visibility and customer satisfaction in the territory. The Representative will maintain effective communication and relationships with key external and internal customers. 

EVERSANA Deployment Solutions offers our employees competitive compensation, paid time off, company paid holidays, excellent training, employee development programs, 401K plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Develops and grows business relationships with targeted customers within the assigned geography.
• Develops a detailed local market business plan that focuses on the strategic growth opportunities to include tactical plans and a measurement system to capture results and insights.
• Utilizes all available resources to educate HCP and staff on Avadel products for the purpose of growing LUMRYZ market share.
• Understands and manages the patient journey utilizing the appropriate resources available (e.g. Field Reimbursement Managers, National Account Directors, Nurse Care Navigators, etc.), helping offices navigate the process from prescription to insurance criteria to product access for patients.
• Utilizes pre-call planning, account management, and consultative selling skills, as well as clinical expertise to enhance our business and build advocacy for LUMRYZ.
• Proactively analyzes and applies qualitative and quantitative market data to identify business opportunities and priorities, including relevant reimbursement trends and hub services insights.
• Builds compliant cross-functional collaborative relationships with our MSL, Managed Market and Reimbursement teams to deliver high quality service to physicians, health care professionals, and patients.
• Works with high degree of independence and in a professional and compliant manner
• Travel up to 90% of the time
• All other duties as assigned

#LI-CG1

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Bachelor’s degree
• A passion for serving patients and a desire to help build a company
• 2+ years of Pharmaceutical/Biotech experience
• Experience in Specialty markets desired, Rare Disease not required
• Demonstrated and consistent track record of successful sales performance
• Excellent communication skills, business acumen, and track record of cross-functional collaboration required
• The ability to travel, which includes overnight / weekend travel, up to 90% of the time, is required. The amount will depend on the specific territory assignment.
• Required to possess and maintain a current, valid driver’s license in state of residence and a clean driving record
• Fosters an entrepreneurial spirit with a focus on ownership and accountability to maximize individual and corporate goals
• Demonstrates daily the core values of relentless, confidence with humility, courageous, insights to impact, and togetherness
• Be a patient focused problem solver, be evidence based, and show a willingness to be bold
• Demonstrate the ability to interact successfully in a dynamic and culturally diverse workplace
• Certain customers and/or Health Care Professionals may have credentialing requirements that apply to field roles to gain access to perform the essential functions of the position. In these cases, credentialing requirements must be met (which may include vaccinations such as influenza and COVID-19).
• Ability to have fun and work together as ONE team!

OUR CULTURAL BELIEFS

Patient Minded - I act with the patient’s best interest in mind.

Client Delight - I own every client experience and its impact on results.

Take Action -  I am empowered and hold myself accountable.

Grow Talent - I own my development and invest in the development of others. 

Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters -  I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity - I create an environment of awareness and respect.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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