Customer Success Manager - Public Sector
Skills
- Customer success experience
- Strong communication skills
- Time management
- Analytical mindset
- Technological proficiency
Responsibilities
- Build and nurture relationships with government clients
- Provide coaching and education on product usage
- Track account health and identify growth opportunities
- Collaborate with the Customer Success team on best practices
- Manage the post-sales customer lifecycle
Education
- Bachelor's degree preferred
Benefits
- Competitive salary with incentive pay
- 401(k) matching
- Health, dental, and vision benefits
- Paid parental leave
- Annual learning development stipend
Average salary estimate
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