Program Manager

Description

About Us:

eSimplicity is modern digital services company that work across government, partnering with our clients to improve the lives and ensure the security of all Americans—from soldiers and veteran to kids and the elderly, and defend national interests on the battlefield. Our engineers, designers and strategist cut through complexity to create intuitive products and services that equip Federal agencies with solutions to courageously transform today for a better tomorrow for all Americans.

This position is contingent upon award.

Purpose and Scope:

We are seeking a seasoned Program Manager to help lead a key initiative within the healthcare technology sector. This role is ideal for a leader who combines a strategic mindset with practical, hands-on management skills. The successful candidate will be experienced in driving program outcomes that align with client needs and organizational goals, particularly in environments involving Salesforce implementations and CMS agency engagements.

Responsibilities:

• Work with the Program Director to manage all facets of the program (including development, security, and operations, emphasizing modernization and efficient data management in healthcare.)
• Lead the team in providing exceptional contract delivery.
• Track and report on performance through the Quality Assurance Surveillance Plan (QASP), performance metrics, Objectives and Key Results (OKRs), and project outcomes to demonstrate successful program delivery.
• Develop a strong, trusting relationship with customer stakeholders. Seek to understand the customer’s mission, vision, priorities, and objectives and ensure that program activities align with them.
• Manage the scope and schedule, including monitoring activities on the current contract, resource needs estimation, project initiation, and project execution.
• Help to create a culture and environment that inspires team members to produce and results in program delivery that is cohesive and collaborative.
• Foster strong partnerships with government and healthcare entities, aligning strategies for shared success.
• Establish and codify delivery and operational processes & support the success of the day-to-day operations and delivery.
• Monitor processes and procedures regularly to identify areas for improvement. Drive transformational changes from a business, people, and process perspective, effectively creating new behaviors where needed.
• Champion innovative approaches and process improvements, enhancing program performance.
• Facilitate resolution of production issues & necessary follow-ups, including recommendations for work prioritization.
• Support cross-functional program initiatives by driving intra-program collaboration and building client status reporting.
• Support Program Leadership with training and onboarding activities.

Requirements

Required Qualifications:

• All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation.
• 10+ years of experience in IT consulting, including extensive experience in agile project/program management within the federal healthcare sector.
• Demonstrated success providing support within the CMS OIT environment, ensuring alignment with organizational goals and technical standards.
• Demonstrated experience and familiarity with CMS OIT data systems (e.g. IDR-C, CCW, EDM, etc.)
• Strong political acumen with the ability to navigate complex stakeholder environments and build strategic relationships.
• A track record of managing substantial healthcare IT programs.
• Knowledgeable in Medicare, Medicaid, and broader healthcare regulatory frameworks.
• Dedication to healthcare innovation and excellence in program execution.
• Effective communication skills for engaging and influencing diverse stakeholder groups.
• Strategic Agility: Capacity to anticipate and adapt to industry shifts, focusing on long-term objectives and immediate execution. The candidate should be process- and metrics-oriented, able to analyze data, and able to adjust projects and timelines based on the results of the analysis.
• Change Leadership: Aptitude for steering teams through change, ensuring program consistency and team engagement.
• Collaborative Leadership: Proven ability in nurturing and leading diverse teams, instilling a culture of creativity and responsibility.
• Financial and Contractual Insight: Ability to execute planning cycles and strong risk mitigation
• Communication: The candidate must possess strong verbal and written communication skills and be able to coordinate initiatives and stakeholders.

Desired Qualifications:

• CMS and Healthcare Expertise: In-depth knowledge of CMS regulations and experience with complex healthcare projects; in particular, data infrastructure related projects or similar.
• Agile: Deep knowledge and experience working in Agile Scrum and SAFe in the federal sector.
• Business acumen and an entrepreneurial mindset, with a flair for identifying growth opportunities in healthcare.

Working Environment:
eSimplicity supports a hybrid work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by your manager.

Occasional travel for training and project meetings. It is estimated to be less than 25% per year.

Benefits:
We offer highly competitive salaries and full healthcare benefits.

Equal Employment Opportunity:
eSimplicity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability.