Manager-Compliance Transformation Office - job 1 of 6

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues in GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. 

Global Compliance and Ethics (GCE) is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight. 

The Manager of the Compliance Transformation Office will report into the VP of the Compliance Transformation Office, work with the SVP, Deputy Chief Compliance Officer,  the Compliance & Ethics Leadership team and with multiple partners across numerous business units, functional areas, and geographies.

Key responsibilities:

• Success and effectiveness of this role will be demonstrated by the candidate’s ability to bring together multiple workstreams into a consistent methodology and regularly communicate progress, and dependencies. 
• Work cohesively with leaders across GRC to ensure Compliance’s role in the broader GRC transformation efforts are represented
• Outline communication strategy for the overall Compliance Transformation and engage relevant stakeholders to execute on the plan
• Create project plans, presentation templates, newsletters, and progress report templates for colleagues to communicate consistently across Compliance on key Transformation efforts
• Work directly with consulting partners as an administrative leader to ensure onboarding and offboarding procedures are adhered to, monitor training, and all American Express people leader efforts that applies to third party contractors
• Review proposals and statements of work, and monitor progress against deliverables
• Collaborate across cross-functional stakeholders, bringing them along and ensure comprehensive engagement in initiatives and projects 
• Create material for regulatory updates and presentations to Board, Executive Committee, BU Presidents and several senior stakeholders
• Be a thought leader with a proactive mindset – align stakeholders, assess risks and escalate or devise mitigation strategies, think through interdependencies, etc. 

Required Qualifications:

• Strong organizational skillset and mindset, with demonstrated ability to manage teams to adhere to consistent processes
• Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
• Project management skills and experience by actively engaging with stakeholders to document milestones, dependencies, and updates in various templates and presentations
• Excellent communication and interpersonal skills, with an ability to interact and obtain buy-in from senior leaders and business counterparts
• Knowledge of regulatory changes and industry best practices, and providing oversight of processes to monitor, evaluate, and integrate regulatory changes into operational risk framework 

Preferred Qualifications:

• Experience in compliance risk management and understands critical compliance risk management lifecycle activities

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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