Sales & Service Manager - South Coast Plaza
Skills
- Strong leadership abilities with 3-5 years retail or related industry experience
- Proficient with MS Office (Word, Excel, Outlook)
- Excellent interpersonal and communication skills
- Ability to multitask and adapt in a changing environment
- Strong time management and personal accountability
- Physical capability to move, lift up to 50 pounds, and work on feet for entire shifts
Responsibilities
- Investigate sales opportunities and partner with General Manager to resolve gaps
- Oversee Sales & Service team to ensure exceptional guest experience and provide coaching
- Build and maintain strong client relationships daily
- Develop sales floor scheduling and lead store selling initiatives
- Partner with General Manager on sales strategy and execution
- Represent business in meetings and manage budget and business data alongside General Manager
- Lead and develop the Sales, Service, and Community team according to company values
- Establish recruitment pipelines and succession planning
- Ensure store cleanliness, safety, and operational efficiency
- Collaborate with business partners to support organizational goals
Education
- High school diploma or equivalent required
Benefits
- Generous employee discounts on Alo Yoga and Bella+Canvas products
- Free Alo Moves fitness and yoga membership
- Competitive medical, dental, and vision plans with mental health and new parent support
- 401K with company matching
- Monthly store incentives and clothing allowance
- Free yoga classes at Alo Sanctuaries
Average salary estimate
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