Accounts Receivable Apprenticeship

Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 670 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations.

Rotational Program Overview
Winsupply is seeking talented and career-minded professionals to join our Accounts Receivable Rotational Apprenticeship Program (RAP). This two-year program is designed for individuals eager to advance their careers within the Winsupply Business Services network.

The Rotational Apprentice will gain comprehensive, hands-on experience in four different departments of Winsupply. This program is tailored for individuals seeking to develop a broad skill set, understand business operations, and prepare for a long-term career within the organization. The apprentice will rotate through multiple functional areas, contributing to projects, learning key processes, and collaborating with teams across departments. At the end of the two-year program, we will assist you in finding the best position that aligns with your skills and the business's needs.

Key Responsibilities

• Participate in structured rotations through the departments listed below.
• Learn and perform core responsibilities of each department under the guidance of experienced mentors.
• Collaborate on projects, both individually and as part of a team, contributing fresh perspectives and creative ideas.
• Gain exposure to company goals, strategies, and daily operations to understand the interconnectivity of different business functions.

Detailed Rotations

You will generally spend six months in each of the following roles:

• Local Company: Learn the basics of A Days Work in Day at a Local Company:
  • Warehouse Functions: Picking and receiving materials.
  • Back Office: Accounts Payable, Accounts Receivable, and Invoice Reconciliation.
  • Purchasing: Inventory management and stocking.
  • Pricing: Fundamentals of a customer pricing matrix.
  • Sales: Keying orders and quotes.
• WinSupport: Job shadow customer support technicians to help local companies with ERP system questions, as well as hardware and software issues. Focus on developing:
  • Customer Service Skills
  • Understanding of WISE (ERP system) and basic troubleshooting.
  • Installing and troubleshooting hardware and software
• Payment Application: Job shadow payment application specialists to understand the cash application process
  • On the job training in the following:
    • • applying payments to accurate customer accounts
      • performing analysis of payment histories and account reconciliations
      • reconcile customer balances with focus on resolving payment discrepancies
      • conduct research for unidentified customer accounts and/or over-payments
      • regular interaction with the credit/collection department.
• Credit and Collections: Gain an understanding of the Winsupply Accounts Receivable system and processes.
  • Learn the tools used by the team to manage AR, WISE, Highradius, and the Credit Management Application.
  • Job shadow an Area Credit Manager and gain an understanding of all aspects of the role including:
    • Evaluating customer creditworthiness and assessing financial risks.
    • Developing and executing effective plans to recover overdue balances while maintaining customer relationships.
    • Understanding lien and bond rights, personal guarantees, and other tools to safeguard accounts receivable.
    • Applying WCMS and industry-specific policies to ensure compliance and efficiency.
    • Collaborating with local companies to support financial health and mitigate risks.
    • Policies and procedures that pertain to WCMS and the industry.

Competencies for Success

• Ability to see the big picture.
• High attention to detail with strong problem-solving skills and creativity.
• Proven ability to communicate effectively, both verbally and in writing, in a professional and organized manner.
• Strong customer focus.
• Adaptable to change and ambiguity.
• Seeks opportunities to apply technical knowledge and skills.
• Takes ownership of individual assignments and offers ideas for improvement.
• Desire to advance and take on challenges.
• Ability to travel up to 10% of the time.

Minimum Qualifications

• High School Diploma

Physical Demands

The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:

• Sitting for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
• Ability to life up to 50lbs

We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.